Prompt Engineer - APAC Markets

At Lazarus, we build foundation models to help people solve the world's toughest problems. Enterprise and government clients use our APIs to power products and workflows that keep humans focused on what we do best. We're a venture-backed team headquartered in Boston, MA and we share a passion for innovation, growth, and a commitment to the responsible use of AI.

You can check out a demo of what we do here.

Job Overview

We are seeking a prompt engineer to join our team with a focus on prompts and use cases for customers in the APAC region. In this role, you will collaborate closely with cross-functional team members to create valuable prompting collateral and support the adoption of our products.

Responsibilities

Prompt development:

• Serve as the primary point of contact for prompting efforts related to APAC customers and prospects.
• Develop and/or advise on prompts for customers in additional verticals as needed.
• Work with sales, customer solutions, and other engineers to conceptualize, draft, and refine prompts.
• Conceptualize and generate prompts across diverse subjects and strategies, ranging from document extraction to agentic reasoning and decisioning, using a variety of styles and contexts.
• Conduct testing and refinement of prompts, iteratively optimizing by using data-driven decisions to meet or exceed customer expectations for performance.
• Develop a deep understanding of the capabilities and limitations of our products, using this knowledge to design prompts that produce desired outputs.
• Collaborate with cross-functional teams, including researchers, engineers, and product managers, to align prompt strategies with broader development goals.
• Stay updated on industry trends, AI advancements, and user preferences to continuously refine and evolve prompt strategies.

Customer enablement:

• Collaborate with external partners, customers, and users to gather insights and feedback that inform prompt development strategies.
• Directly troubleshoot underperforming prompts with customers and prospects.
• Lead training and info sessions for customers.
• Create and/or contribute to prompt enablement resources for internal and external users.
• Occasional travel to customer locations or conferences in support of sales’ and customer solutions’ efforts.

Requirements

• Must be a native Japanese or traditional Mandarin speaker.
• Bachelor’s degree (or equivalent experience) in a relevant field.
• 5+ years of experience in a customer-facing role.
• Available for video conferences with customers across North American and Asian time zones, including occasional evening calls as needed. 
• An understanding of generative AI principles, natural language processing, and user-centered design with an interest in applying these concepts to practical solutions.
• Exceptional understanding of language nuances, cultural contexts, and communication dynamics.
• Excellent communication and collaboration skills, with the ability to work effectively across multidisciplinary teams.
• Data-driven mindset, comfortable using analytics tools to analyze user interactions and adjust prompt strategies accordingly.
• Strategic thinking and the ability to align prompt strategies with broader company objectives, with focus on solutions and outcomes aligned with the customer.
• Strong organizational skills with the ability to manage multiple projects and deadlines in a fast-paced environment.

Nice-to-haves

• Experience with Python.
• Experience working with and analyzing large data sets.

Benefits

• Comprehensive benefits package, including health, dental, and vision insurance, as well as retirement savings plans
• Flexible working from home arrangements
• Opportunities for growth and professional development
• A collaborative and supportive company culture
• Access to cutting-edge technology and resources for research and development
• Compensation (commensurate with experience): $130,000 - $150,000 (base salary) + bonus + equity

Lazarus AI is an equal opportunity employer. We are committed to equal employment opportunity and nondiscrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. We do not tolerate discrimination or harassment of any kind. This applies to every aspect of employment at Lazarus, including, but not limited to, employment, training, promotion, demotion, transfer, leaves of absence and termination.