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Senior Solutions Consultant

| Greater Boston Area

Smartsheet is looking for an experienced Senior Consultant to drive quality, efficiency, and customer satisfaction within our Consulting business by coaching and leading consultants, ensuring successful delivery of our largest and most strategic solutions. For the right candidate, this is a career-defining opportunity to join Smartsheet at a critical moment and truly have a significant impact.

As Senior Consultant, you will work across departments on projects with executive visibility and participation. The right candidate is a strong communicator, is detail-oriented, and is driven by making an impact for our customers and consultants.

This important role is part of the Professional Services team, reports to a Consulting Manager and is based out of our office in Boston, MA.

Responsibilities:

  • Maintain project cadence and delivery schedules (project management)
  • Maintain financial expectations of engagements
  • Identify and communicate risks, both internally and with client leadership
  • Coordinate resources and timelines
  • Provide coaching and leadership to consultants
  • Drive ongoing improvement and definition of our consulting methodology and process
  • Coordinate across all participants within a project including: assigned Consultant(s), Product and development team, the Customer, and third party service providers
  • Work closely with our core Product and Development teams to coordinate enhancement request delivery with our largest projects and ensure continuity between what is being built within the core product and what is being built by the Consulting team
  • Interface directly with customers to create project plans and manage expectations, prioritization, and timeline

Requirements:

  • MBA, or equivalent, from an accredited university preferred
  • Minimum of 2 years of management consulting experience in a firm with at least $500M in revenue
  • Minimum of 2 years project management experience
  • Minimum of 1 year developing and managing engagement budget
  • Minimum of 1 year experience in developing a staffing plan
  • Minimum of 2 years tracking engagement progress
  • Growth mindset with the desire to work in a collaborative environment to promote and drive superior team performance
  • Demonstrated ability to succeed in a fast-paced, dynamic, and high growth technology environment
  • Experience Managing or Project Managing the delivery of complex technical solutions
  • Experience working directly with Customers to understand needs and deliver solutions
  • High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines
  • Proven ability to drive projects from concept through completion
  • Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end user personnel in large enterprises
  • Must have prior experience with Smartsheet
  • Willing to travel periodically (up to 40%) based on customer and business need

About Smartsheet

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, the company delivers a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes. Smartsheet went public on the New York Stock Exchange in April 2018 and currently enables collaboration, better decision making, and accelerated innovation for over 76,000 domain-based customers in 190 countries, including 96 of the Fortune 100.

 

Smartsheet is an Equal Opportunity Employer. Individuals seeking employment at Smartsheet are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SmartsheetManagement
    • DrupalCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

We are located in Boston's Leather District near a host of great restaurants and bars, as well as 6 minutes walking distance from South Station.

An Insider's view of Smartsheet

How would you describe the company’s work-life balance?

“Working at Smartsheet, you quickly realize that everyone is Smart and driven. That being said, you also find a culture built on honesty, authenticity and support. The work-life balance is paramount to Smartsheet and teammates are empowered to have a schedule that works for them best. "No one size fits all."

Innocent

Tech Support

What does your typical day look like?

“Working at Smartsheet is challenging, but rewarding. Change happens quickly, innovation is encouraged, and we are constantly improving our product and how we serve our customers.”

Olivia

Senior Product Trainer

What makes someone successful on your team?

“Working at Smartsheet has epitomized what a successful SaaS organization should look like. Every day, I am held to the highest standard by my peers, leadership, and our customers. What I enjoy most in particular about Smartsheet is how the entire team is driven by the same identity: To empower everyone to improve how the work.”

Paul

Solutions Implementation Manager

How do you empower your team to be more creative?

"Our employees have a track record of innovating and problem solving. Too often hiring managers give out high points for the type of logos recruits have on their resume or for their impressive academic background. We take a different approach by focusing on who has the technical chops to get stuff done and make a positive impact for our customer"

Mahesh

Senior Director of Engineering

What’s the vibe like in the office?

“As Senior Software Development Engineer at Smartsheet I am excited to go to work every day. I love collaborating with all my wonderful teammates building amazing products at Smartsheet. I work with a team of talented and driven people, striving to build the best work management and collaboration product on the market.”

Jenny

Senior Software Development Engineer

What are Smartsheet Perks + Benefits

Culture
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
Employee Stock Purchase Plan
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Mentorship program
Our mentorship program includes 1-to-1 program.
Online course subscriptions available
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