Senior Scrum Master

| Greater Boston Area

SHYFT Analytics (a Medidata company) is seeking an experienced Senior Scrum Master to provide hands on facilitation and coaching to scrum teams and work as a part of our larger organizational improvement efforts. Reporting to the Product Operations Manager this individual will support up to two scrum teams, in addition to fostering a culture of continual improvement and high trust. Candidates should thrive as a servant leader dedicated to helping teams to achieve truly outstanding results, and they must have the patience to methodically work through larger organizational constraints. 
This is a highly-visible individual contributor role within the Product organization who will be working with both technical and business leaders to help drive organizational agility. 
Essential Duties and Responsibilities

  • Teach and drive the use of good Agile/Scrum practices on all teams including; user story writing, definition of done, team estimation, etc.
  • Facilitate the proper use of JIRA by teams to ensure that it remains the source of truth.
  • Coordinate closely with Product Owners to ensure that stakeholders are consulted and informed.
  • Identify cross-team dependencies and work with Product Owners and Scrum Masters to address them.
  • Organize and facilitate all sprint ceremonies (planning, review, retrospective, and standups)
  • Accountable for teams understanding and using Scrum and other agile practices well.
  • Participate in Scrum of Scrums and release planning sessions as necessary, providing visibility into the teams' backlogs, progress, and impediments.
  • Foster team self-organization and ownership of complex problems.
  • Work with other Scrum Masters to provide product and organizational visibility and agility including dependency resolution, longer term planning, and organizational improvement.
  • Help organize and facilitate quarterly Big Room Planning events, driving teams to make achievable plans in which there is high confidence.
  • Improve team performance by identifying, managing, and supporting resolution of team impediments.
  • Provide coaching and mentoring to team members as well as stakeholders about agile practices and values.
  • Create a culture of continual improvement based on empirical feedback.
  • Champion operational improvement and agility both within the team and beyond. 

Interpersonal and Technical Skills

  • Servant Leader -- Earn the team's respect and roll up your sleeves to help the team succeed.
  • Communicative and social -- excellent interpersonal and group facilitation skills including the ability to work with diverse stakeholders and personality types.
  • Assertive -- Must be able to ensure agile and scrum concepts and principles are adhered to, and not afraid to be a voice of reason and authority. Willing to hold the team accountable to its vision and values.
  • Situationally Aware -- Must be the first to notice differences and issues as they arise and elevate them to team and to management, where appropriate. Proven problem-solver.
  • Enthusiastic -- Must be high-energy and situationally aware. An active participant in all team activities. Passionate advocate for the agile mindset.
  • Attitude of transparency -- Must desire to bring disclosure and transparency to the business about the team and grow business trust.
  • Creativity, initiative, and flexibility -- Tempered by pragmatism, patience, and attention to detail.
  • Honest, friendly, and collegial, with a great sense of humor.

 Education:

  • Bachelor's Degree from an accredited college or university

 Experience:

  • 3+ years as a Scrum Master/project lead working with dedicated agile teams using Scrum and other Agile practices.
  • Strong understanding and experience with software development and the product development lifecycle.
  • Proven capability of managing multiple priorities effectively and managing stakeholder expectations in potentially high stakes situations.
  • Ability to communicate at all levels of the organization (including senior management) on issues of strategy, risk, process, and ongoing operations. 

Other Knowledge, Skills, Abilities or Certifications:

  • Certified Scrum Master (CSM) certification required
  • Additional training/certifications:
    • Agile Coaching
    • Agile Team Facilitation
    • Certified Scrum Product Owner
  • Understanding of technical practices that encourage agility, such as eXtreme Programming (XP), Test Driven Development (TDD), and DevOps
  • Industry experience in life sciences and/or data analytics is a plus
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PerlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • Ember.jsFrameworks
    • Microsoft SQL ServerDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

We're in the heart of the Financial District at 110 High St. Step outside and you're amongst a bustling food scene and 5 minute walk to South Station!

An Insider's view of SHYFT Analytics, A Medidata Company

What’s the vibe like in the office?

SHYFTers are guided by core values which ensure a safe, comfortable, energetic, collaborative and fun place to work. Everyone shares a company vision which we are all proud to uphold. At SHYFT, everyone is involved, heard and valued. There is mutual respect, trust, transparency and accountability which makes a feedback culture flourish.

Carmela

Product Engineering Manager

How do you collaborate with other teams in the company?

Early, often, and broadly! In order to fully understand what motivates our stakeholders, marketers have to rely on frequent and close collaboration with the various internal teams that interface with them on a daily basis – from Product, to Customer Success, to Sales, and beyond. Without collaboration, Marketing would be a ship without a rudder!

Kent

Director, Product Marketing

How do you empower your team to be more creative?

Creativity blossoms where there is no fear of failure. Failure is a fundamental part of the creative process – it is the only way to learn, adapt and ultimately, succeed. Fear of failure shackles our thinking in unconventional ways. Eliminating fear frees us to investigate ideas that we would otherwise deem improbable – and makes them possible.

Priya

Chief Product Officer

What's the biggest problem your team is solving?

My team is currently focused on building the next gen of SHYFTs’ largest application. Its an all hands on deck initiative with lots of challenges, but its rewarding to see the vision come to reality.

Were motivated to be building something great, something that we all contributed to formulating. We saw ways to improve what existed, so we did!

Adam

Senior Software Engineer

What are SHYFT Analytics, A Medidata Company Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Our game room includes Pool Table, Foosball, Shuffle Board, Video Games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
SHYFT reimburses $125 per quarter for most common health and fitness services and activities.
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning

Additional Perks + Benefits

We have plenty of perks , but it’s not what we want to be known for! We recently doubled our office space with an amazing build out. Our Boston office is open, comfortable, and collaborative with a beautiful roof deck and game room.

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