Program Manager, MicroBachelors

| Cambridge

 We’re seeking people who are learner-focused, outcomes-driven and share our passion for transforming how education is delivered.

At edX, a Cambridge-based non-profit organization, our mission is to offer a world-class education to everyone, everywhere, allowing them to gain the in-demand skills and knowledge that will lead to fulfilling careers and lifelong success. Today, edX provides more than 22 million people access to education from the best universities and institutions in the world, including Harvard, MIT, Oxford, and UC Berkeley. EdX provides inspirational and transformative educational experiences to students of all ages, social status, education levels, and income, worldwide. In 2015 we pioneered MOOCs for credit with the Global Freshmen Academy; in 2016 we introduced MicroMasters® Programs to expand access to career-oriented and advanced education; and in 2017 we launched fully online Master’s degrees on edX.

We’re continuing our efforts to make education more accessible with the launch of MicroBachelors™ Programs; these are stackable series of courses learners can take to acquire career-relevant knowledge, gain 21st-century skills, and earn credit toward a Bachelor’s degree. For working adults, these programs will remove the cost and time challenges of traditional models of college education, and enable people to advance their careers while also pursuing a Bachelor's degree. 

We are looking for a Program Manager to help build and manage our credit-eligible and undergraduate degree programs for adult learners seeking career-relevant skills and a pathway to a Bachelor’s degree. The MicroBachelors program manager collaborates across edX teams and functions to execute against the program strategy, monitor performance, track outcomes, and ensure an exceptional learner experience. This role also works closely with a portfolio of partners collaborating with edX on the MicroBachelors program initiative, including universities, community colleges, government agencies, Fortune 500 companies, foundations, and nonprofit organizations.

The ideal candidate will have experience with competency-based curriculum development and learning alignment, overseeing credit and non-credit programs in an academic setting, and familiarity with higher education processes and accreditation policies. Experience with industry-academy partnerships, particularly in workforce development and career pathways programs (e.g, apprenticeships, co-op programs), is a plus. This position reports to the Senior Director of Academics and Research.

Key Responsibilities:

  • Develop a deep understanding of the edX course and program catalog to be able to identify opportunities to articulate our offerings to other colleges and universities. 
  • Oversee curricular alignment of course and program learning objectives with stackable degree pathways.
  • Understand industry needs, labor market data, and learner career goals and be able to assist in the development of high-quality curriculum and innovative pathways to degrees and employment.
  • Build and produce reports that will identify areas of improvement for our MicroBachelors programs and partnerships.
  • Manage the credit pathway and Bachelors degree relationships and serve as primary point of contact with our MicroBachelors program partners.
  • Act as the voice of the learner, advocating for product enhancements and policies which reduce friction in the credit pathway and degree experience, while balancing them against edX’s interests and objectives.

Qualifications & Skills:

REQUIRED:

  • 5-7 years of related professional experience 
  • Superb project management skills, including multiple / complex stakeholder management (internal and external)
  • Proven success reaching and exceeding measurable targets
  • Thrives in a fast-paced, intense work environment and is accepting of change and comfortable with ambiguity
  • Attention to detail, adherence to deadlines and excellent follow-through
  • Interpersonal skills with an ability to collaborate and work with others, to create trusted client relationships, and comfort moving between senior stakeholders and more tactical operations
  • Excellent organizational skills to manage multiple projects and competing priorities, simultaneously
  • Excellent business writing and verbal communication skills; can effectively communicate and be comfortable both in the academic world and in a dynamic fast-growing company
  • Ability to think critically and analytically, and identify and troubleshoot potential issues before they arise
  • Positive team player with a roll up your sleeves, bias towards action attitude, who’s comfortable with ambiguity
  • Knowledge of credit transfer processes, competency-based education, and prior learning assessment

This is an individual contributor role where a high degree of both self-direction and team collaboration expected. Some travel required.

Applicants must be able to work out of our Cambridge, MA office. Sorry, Visa sponsorship is not available.

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Location

edX is right near the MIT campus in the Kendall Square neighborhood of Cambridge, MA. There are cafes, bars, restaurants, gyms, and a T stop nearby!

An Insider's view of edX

What’s the vibe like in the office?

Always fun and collaborative. I've never worked at a place where so many co-workers greeted me by name after just my first day.

Jim

Sales Development Manager

What projects are you most excited about?

My work focuses on enabling course teams at partner institutions to create high-quality learning experiences on edX.org. Right now couldn't be a more critical time for this work as we ramp up the amount of Master's degrees we are offering this Fall. I work with faculty, instructional designers, media producers, and project managers.

Ben Piscopo

Learning Designer

How has your career grown since starting at the company?

Working at edX has given me invaluable experience that has allowed me to explore and develop my career. I’ve been able to take on challenges and learning opportunities that have helped me discover the work I’m most passionate about. In my time at edX I’ve grown into a new role and continue to learn more about my work and myself.

Mary Mooshian

Associate Product Marketing Manager

How would you describe the company’s work-life balance?

At edX, getting your work done is very important, but the company also understands that your life and well being outside of work is directly correlated to productivity during work hours. This is clearly communicated across all levels and departments. There is also lots of company wide fun activities that help us get to know our coworkers outside.

Juliana

Software Engineer I

What are edX Perks + Benefits

edX Benefits Overview

edX employees are eligible for all MIT benefits. Enjoy the benefits of an established benefits program, but still live startup life.

Culture
Volunteer in local community
edX volunteers for the Charles River Conservancy for a Cleanup day and is deeply embedded in the local edtech community.
Partners with Nonprofits
edX partners with Year Up and She Geeks Out.
Friends outside of work
Eat lunch together
Intracompany committees
edX has a Sustainability committee, various employee resource groups, and an edX Cares committe involved in giving back to the community.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
We have a pension plan too!
401(K) Matching
5% match
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Sick Days
Employees receive _40__ hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
edX hosts two company outings per year - in the summer and in the winter. There are department-specific outings throughout the year!
Free Daily Meals
Stocked Kitchen
Happy Hours
Parking
We offer employees Paid on-site garage parking.
Recreational Clubs
edX has a running group and a pickup basketball team.
Fitness Subsidies
edX has access to the MIT gym at a great rate!
Professional Development Benefits
Tuition Reimbursement
Promote from within
Continuing Education stipend
We have a $5,000 tuition reimbursement (per calendar year) through MIT's benefits. Additionally, we have a $200 stipend (per calendar year) for edX courses.

Additional Perks + Benefits

As employees of MIT, we have some of the best benefits around! Free lunch every day (of various catered cuisines) brings people into the cafeteria to enjoy lunch as a group, and opens up edXer's culinary horizons.

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