Program Manager - Agency
About The Opportunity
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!
The Impact You Will Make
This is a critical role within our Agency team, which builds custom branded mobile applications and web ordering experiences for our Enterprise restaurant clients. The LevelUp Agency team has built and launched over 200 mobile and web applications for clients ranging from 50 locations to 900 locations, with plans to build and launch even larger and more complex applications as we grow our business.
Responsibilities
- Support Technical Brand Management team by coordinating development schedules needed for client-facing mobile application launches and updates to meet both internal and external deadlines.
- Based on feedback from team members, help to balance application development projects, maintain updated project priorities, and allocate design, development and testing resources across projects.
- Provide status updates to Technical Brand Managers and Agency Leaders on application development schedules and project progress.
- Define and refine the planning process for mobile application projects, including making sure planned development is ready to start before the sprint, planning out future sprints, and coordinating development dependencies.
- Identify and help resolve blockers that can delay project timelines for client-facing applications.
- Work with relevant development teams to coordinate resource planning and communicate progress and delays.
What You Bring to the Table
- Excellent communication and organizational skills
- Understanding of development project workflows and process, including agile development methodologies
- Proven ability to work across many departments to solve problems
- Ability to drive multiple projects effectively
- Ability to create and refine program plans to help drive delivery to completion
- Ability to exercise sound judgments in driving programs
- Excellent organization, attention to detail and time management skills
- Comfortable working in an unstructured and entrepreneurial environment
And Of Course, Perks!
- Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
- Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
- Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).
- Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.
- MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
- Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and virtual happy hours!
- Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Relief Fund and donating $1 million to the Equal Justice Initiative in 2020. Employees are also given paid time off each year to support the causes that are important to them.
COVID-19 Response. All of our employees are currently working from home and will be for the foreseeable future. We look forward to seeing everyone in-office when it’s safe to return.
Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.