Partnerships Manager - Restaurant Integrations
About The Opportunity
Grubhub is dedicated to connecting hungry diners with our wide network of restaurants across the country. Our innovative technology, easy-to-use platforms and streamlined delivery capabilities make us an industry leader today, and in the future of online food ordering.
We strive to create a workplace that reflects the diversity of our customers and the communities we serve. When you join our team, you become part of a community that works together to innovate, solve problems, take risks, grow, work hard and have a ton of fun in the process.
We have a fast-paced environment and that is what our teams thrive on. Grubhub believes in empowering people and offering opportunities for development, as well as professional growth. We value strong, positive relationships in all areas: with each other, our customers and our greater community. DO you want to be part of a team of diverse collaborators in an authentically fun culture? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!
We are looking for a Partnerships Manager to oversee efforts related to restaurant integrations. The Restaurant Integrations team powers point-of-sales (POS) integrations for our independent and enterprise restaurant partners. As a manager you will lead initiatives focused on adding new partners into the Grubhub ecosystem, launching new initiatives with existing partners, monitoring partner performance and influence partner and Grubhub technical roadmaps to further Grubhub’s strategic goals.
You will own partner related initiatives and projects within the restaurant integration space. Our restaurants are a critical part of our marketplace, bringing the ultimate product our diners want to receive. Our goals are to partner with POS and integration providers to build scalable solutions allowing us to make independent and enterprise restaurants across the country successful in our marketplace.
You will also help set the tone for the partner ecosystem, project execution, and Grubhub’s culture. We firmly believe that the best leaders are those that are capable of execution and you will need to roll up your sleeves and participate in the nitty gritty.
This is an opportunity to positively impact the restaurant industry, helping them grow on our platform and focus on delivering great food to our common customers.
The Impact You Will Make
- Work with point of sale and integration partners on solutions that allow them to list restaurant content on Grubhub’s marketplace and agency platforms. This includes programmatic restaurant and menu retrieval as well as order transmission to the point of sale.
- Define and drive metrics to create successful partnerships. Manage against these metrics with internal stakeholders and point of sale partners.
- Improve and contribute to Grubhub’s strength in the market with innovative, differentiated and competitive products and services.
- Educate internal teams on partner based integrations and solutions.
- Act as the tip of the spear for new partner related initiatives. Including launching projects and shepherding solutions from MVP to operationalized programs.
- Build relationships with business stakeholders across engineering, product, account management and care functions.
- Contribute to the adoption of best practices, and technologies. We are always improving the process of executing projects and supporting our brands, we need you to help contribute.
- Participate in future product direction.
- Positively evolve and maintain the Grubhub culture.
What You Bring to the Table
- 5+ years experience leading high performance, cross functional teams in fast-paced growth environments.
- Demonstrated experience influencing partners to achieve win/win results.
- Ability to weigh competing priorities, manage tradeoffs and evaluate opportunistic ideas with stakeholders, drive consensus and maintain clear focus on overarching business objectives
- Ability to collaborate with leaders across teams including sales, engineering, product, operations and care.
- Familiarity and comfort with technical solutions, specifically focused on enterprise integrations.
- Experience analyzing data, including the ability to use SQL to create queries.
And Of Course, Perks!
- Flexible PTO. Grubhub employees are provided a generous amount of time to recharge their batteries.
- Health and Wellness. We provide programs that support your overall well-being such as generous medical benefits, employee network groups, company-wide fitness challenges, and a comfortable and casual workplace! We also support our parents by offering 8 weeks of paid parent bonding time, a 4-week returnship program, and 6-8 weeks paid medical leave.
- Learning and Career Growth. Your personal and professional development is a priority at Grubhub. From day one, we empower you to lead and be an active participant in your career growth. We provide continuous learning opportunities, training, and coaching and mentorship programs.
- MealPerks. Who’s ready for some lunch? We provide our employees with a weekly Grubhub credit to enjoy and support local restaurants. We also offer company-wide meals several times a year to bring our Grubhub family together.
- Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!
- Social Impact. We believe in the importance of serving the communities that support our business. In addition, employees are given paid time off each year to support the causes that are important to them.
Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.