Lead of Experimentation & Optimization at Vistaprint

| Waltham
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Driven by Curiosity

At Vistaprint, we believe that everything we do has a lasting impact on our customers and on each other. It begins and ends with a passion for helping our customers succeed. To give them our best, we empower our team with the autonomy they need to make smarter decisions and pursue higher value. We thrive on exploration, collaboration, and helping every customer grow their business beyond imagination. Fueled by technology and innovation, we are so much more than business cards.

 

About Our Team

Vistaprint Analytics is an outstanding global team of data engineers, data scientists, web and marketing analytics specialists who work across our business. We co-create with partners and technologists to spur new customer growth, optimize marketing campaigns, build inspired site experiences, understand customer behaviors, and uncover opportunities to improve our business.

 

As the Lead of Experimentation & Optimization in NA you will use a data-driven approach to identify the highest areas of impact across the customer journey and you will be working with stakeholders throughout the company to generate understanding, strategy and suggest actions based on data. The role is hands-on to conceptualize hypothesis, tests and manage the optimization plan, provide interface designs, and execute the test utilizing industry-leading tooling, while maintaining high standards of governance.

 

What you will do

  • Act as primary testing & optimization point of contact, consulting and supporting lines of business and analysts in the development of their optimization roadmaps and the design of specific actions.
  • Become a reliable expert on optimization tools and offerings including keeping up to date with industry trends, services and technologies.
  • Contribute to putting in place the right procedures and governance for a successful global optimization program at Vistaprint
  • Create and maintain client-facing dashboards and reports, contributing to ongoing knowledge management.
  • Meet with relevant stakeholders on a regular cadence, keeping them regularly apprised on engagement status, facilitating efficient meetings and discussions and ensuring action items are identified and followed upon.
  • Relentlessly communicate, coach, evangelize, document and share best practices to colleagues across the company.
  • Be a liaison with several cross-functional teams, co-creating learning center from optimization insights development and facilitating the completion of deliverables.
  • Collaborate with our optimization platform teams to integrate new methodologies and tracking through our Optimization Analytics tools.
  • Support build and maintain scaled self-service optimization toolkit for hundreds of users worldwide

 

You Have

  • 6+ years of experience working in / for an eCommerce and multi-channel organization
  • 3+ years of experience working in an optimization focused role; a combination of agency and in-house is a plus
  • Bachelor, Master or equivalent experience in a relevant field (business, economics, statistics, mathematics, computer science, data science, engineering, social science, psychology)
  • Experience in conversion optimization, digital marketing, UX design and/or consumer psychology and research is a plus
  • Proven experience with A/B testing and multivariate testing
  • Strong understanding of the methodology and statistics behind effective testing campaigns; experience to tailor explanations of statistical and technical concepts to a variety of audiences and the ability to convey complex analysis results clearly and with conviction to all levels of stakeholders.
  • Great Autonomy in working in a fast-paced, agile environment that focuses on delivering customer value early and often. Hands-on / entrepreneurial attitude is a must!
  • Excellent communication and organizational skills, attention to detail and analytical reasoning
  • Experience analyzing complex data sets, performing quantitative and qualitative research and influence tangible business gain via optimization campaigns. 
  • Previous involvement with high traffic (50,000+ visitors per day), preferably eCommerce sites
  • Experience with testing platforms including Optimizely, Adobe, Google, VWO, SiteSpect, AB Tasty, and/or similar platforms. Technical work experience is a plus
  • Experience with Analytics Platforms including Adobe Analytics (Omniture), Google Analytics, and/or similar analytics platforms. Technical work experience is a plus.
  • Familiarity with research tools including HotJar, CrazyEgg, Qualtrics, Qualaroo, UserTesting.com,  and/or other similar tools
  • Familiarity with SEO, SEM, Email and Display testing.

 

What's In It for You:

  • You will grow and learn a lot. You will be exposed to a wide range of projects in our growing company, work with amazingly talented colleagues, and have the opportunity to solve a diverse set of problems
  • You’ll have the opportunity to make a difference. You’ll be working on projects that can have a real impact on decisions – we are a very data-driven company
  • You will love your colleagues and teammates. You will work with people who are as energetic, smart, and driven as you are.  Our Analytics organization is a global team with talented professionals from different specializations and backgrounds.

 

Does it sound like an exciting opportunity for you? Then please get in touch with us and apply with your up to date CV. We are looking forward to talking to you!

 

Equal Opportunity Employer

 

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • AWSDatabases
    • SmartsheetManagement
    • OutlookEmail

Location

Our Boston office (One Lincoln St) is two blocks from S.Station and offers stunning views. In Waltham we have free parking and fitness facilities.

An Insider's view of Vistaprint

How would you describe the company’s work-life balance?

I’ve always been told that having work-life balance was a priority. Not until coming to Vistaprint have I seen this ideology followed through on and put into practice so effectively and passionately with ample paid time off and work-from-home opportunities.

Adam Lawless

North American Public Relations Lead

How do you collaborate with other teams in the company?

Every day brings new opportunities to collaborate with colleagues around the world. Technology enables us to overcome the distance - it’s not uncommon to see monitors with multiple locations dialed in, collaborating through shared documents and smart boards. Not only are we solving complex problems but we are growing and learning from each other.

Jennifer Hansen

Director, Analytics

How does the company support your career growth?

With a culture that allows me to feel psychologically safe to communicate honestly, I am enabled to share and receive feedback early and often. With regular touch bases with my manager, I can control my development, finding opportunities to take on projects that challenge me to work on areas of improvement or/and showcasing my strengths.

Andrew Holmes

Sr. Analyst

How do your team's ideas influence the company's direction?

Our tribe and squad structure gives the technology teams autonomy to determine their own roadmaps and how they will achieve their goals using innovative strategies. We work backwards from customer outcomes and experiences to drive our roadmaps. We are a community of builders creating the next generation of ecommerce in mass customization a reality

Veronica McCarthy

VP, Technology

What is your vision for the company?

My vision as CDO is to transform Vistaprint into one the world’s most iconic DnA-driven companies. We want all of Vistaprint to think of data like water: easily accessible, inexpensive and vital to our wellbeing. To turn this into a reality, we need to significantly grow our team massively over the next year.

Sebastian Klapdor

Chief Data Officer

What are Vistaprint Perks + Benefits

Vistaprint Benefits Overview

Vistaprint strives to provide competitive compensation and benefits programs. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with flexibility to meet our team member's changing needs. Benefits include a generous medical, dental and vision plan. It also includes Flexible Spending Accounts, HSA, Commuter benefits, 401 k Plan as well as paid time off programs (volunteering, sick leave, PTO and flex time)

Culture
Volunteer in Local Community
Two days per year where team members can volunteer at a charity of their choice
Eat Lunch Together
Diversity
Documented Equal Pay Policy
Someone's Primary Function is Managing the Company's Diversity and Inclusion Initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vistaprint employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Short-term Disability insurance covers 100% of annual salary
Dental Benefits
Our dental plan covers up to $2000 per member/ year
Vision Benefits
The vision benefits plan covers $175 for glasses/year
Health Insurance Benefits
Vistaprint offers 3 seperate health plan options through Bluecross Blueshield of MA
Life Insurance
Life insurance is equal to 2 times an employee's annual salary upto a maximum of 400,000
Pet Insurance
employees have the option to pick up discounted pet insurance through Nationwide
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Vistaprints 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) Matching
Vistaprint provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 3% of an employee's annual gross pay.
Match Charitable Contributions
Team members are eligible for matching contributions upto $500/ year
Child Care & Parental Leave Benefits
Child Care Benefits
Vistaprint provides Backup child care assistance.
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Vistaprint also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Vistaprint provides employees with a flexible work schedule that includes Flexible start and end times.
Company-Sponsored Family Events
Vistaprint sponsors an annual take you child to work day which is a highlight for employees and their families.
Vacation & Time Off Benefits
Generous PTO
Vistaprint employees receive between 15 and 20 days per year of paid time off based on years of service.
Paid Volunteer Time
Our employees receive 16 hours per year of paid volunteer time.
Sabbatical
Eligible employees get 4 weeks of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Team members can use pre-tax dollars for their transit/commuter parking needs
Free Daily Meals
We provide free breakfast on Friday. Employees get free lunch on twice per month.
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games.
Stocked Kitchen
Vistaprint has a fully stocked kitchen including unlimited snacks, coffee, tea and soft drinks.
Some Meals Provided
We provide free breakfast on Friday. Employees get free lunch every second Wednesday.
Happy Hours
Happy hours are hosted Once every two weeks.
Parking
We offer employees Free on-site garage parking.
Fitness Subsidies
BCBSMA members are eligible for upto $150 reimbursed annually.
Professional Development Benefits
Job Training & Conferences
Vistaprint offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250

Additional Perks + Benefits

“The VistaBreak” is one of the most prized benefits we offer our employees. This four-week paid sabbatical was originally established to grant some well-deserved time off to loyal employees when they reach their 5-year tenure. What could you do with an extra month of paid time off?