Customer-Facing Deep Learning Solutions Engineer

| Somerville
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Neural Magic is an early stage software company pioneering a new way for organizations to run deep learning applications without specialized hardware accelerators.

As a Deep Learning Solutions Engineer at Neural Magic, you will be at the center of delivering technical value to our customers. Working as part of our sales team, you will be responsible for managing the technical aspects of the sales cycle, delivering solutions that align customer’s needs with our technology.

Qualified candidates will use their engineering and customer engagement skills to lead technical evaluations, create developer-focused content, build deployment tests, run benchmarks, and deliver dynamic demos that spark the imagination of potential customers. You’ll engage with customers in both pre and post sales capacities to scope solutions, assist with implementations, and address obstacles that might hinder success.

This role is hands-on and requires a combination of technical know-how, a solutions mindset, and the ability to adapt to changing customer conditions. We are seeking an individual excited to work with state-of-the-art deep learning models and help customers scale their deep learning applications in production. If you are someone who wants to contribute to solving challenging technical problems at the forefront of deep learning, this is the role for you.

Founded by an award-winning team of computer scientists out of MIT, Neural Magic is a venture-backed company headquartered in Davis Square, Somerville, MA.


Collaborate with sales and engineering to

  • Assist sales in qualifying opportunities from a technical perspective
  • Prototype and deliver deep learning models and demos in a wide range of deployment environments
  • Work closely with our product and machine learning teams to provide input into customer requirements
  • Benchmark Neural Magic software and models
  • Work closely with customers to deploy their neural network models using industry leading frameworks and Neural Magic software
  • Support the design and implementation of solutions for our customers
  • Be a trusted advisor and partner, providing analysis of deep learning approaches, helping to define and conduct pilot tests

  • Deep understanding and experience in the field of deep learning, computer vision, and related technologies
  • Experience developing deep learning models in real-world environments and integrating DL into large scale production applications
  • Proficient with TensorFlow, PyTorch, and other deep learning frameworks
  • Ability to learn quickly, maintain a positive attitude, and to hold yourself accountable for our customer’s success.
  • Ability to approach solutions from a customer perspective, establish connections between requirements, solutions and success criteria.
  • Excellent communication skills, especially written and presentation skills with the ability to tailor technical information for different audiences.
  • 3+ years of professional software experience in the areas of developing and deploying enterprise customer solutions
  • Technical degree required; Computer Science or Math background highly desired

Visit our careers page to learn more about the perks of working at Neural Magic.

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Technology we use

  • Engineering
  • Product
    • C++Languages
    • PythonLanguages
    • CaffeFrameworks
    • TensorFlowFrameworks
    • PyTorchFrameworks
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement


We are in the heart of Davis Square, Somerville - across the street from Redbones, above the bFresh grocery store.

An Insider's view of Neural Magic

What is your vision for the company?

Data science teams are severely limited by inadequate AI computing resources. They want fast platforms that support big models, big data, and big precision. And these resources must be widely available.

With our software, data science teams can use ubiquitous CPUs resources to achieve performance breakthroughs without specialized hardware.

Bryan House

Chief Commercial Officer

How does your team reward individual success?

Each week in our all-hands, we recognize team members with our "Clutch Moments" award. The phrase originated at an axe throwing event we did this fall. We use to celebrate when our team members go above and beyond in their contributions.

Gaurav Rao

Head of Product

What are Neural Magic Perks + Benefits

Eat lunch together
Daily stand up
Open door policy
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $5000 annually to their FSA.
Dental Benefits
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Happy hours are hosted Once per week.
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