Project Manager

Key Responsibilities:

• Project Leadership:
   Lead the successful planning, execution, and delivery of software implementation projects, ensuring they are completed on time, within scope, and within budget.
  
• Agile Methodology:
  Apply Agile practices to manage project deliverables, sprints, and team progress. Participate in daily stand-ups, sprint planning, reviews, and retrospectives.

 

• Client Communication:
  Serve as the primary point of contact for clients throughout the project lifecycle. Manage client expectations, provide status updates, and ensure customer satisfaction through clear communication and effective problem-solving.
  
• Cross-Functional Collaboration:
  Work closely with internal teams (such as Engineering, QA, and Product) to ensure the smooth execution of deliverables and that the solution meets the client's requirements.
  
• Risk Management:
  Proactively identify project risks and challenges, working with the team to mitigate issues and ensure the project stays on track. Develop and implement contingency plans when necessary.
  
• Documentation & Reporting:
  Maintain clear and accurate project documentation, including project plans, schedules, and status reports. Regularly update stakeholders on project progress and health.
  
• Scope Management:
  Mange defined project scope, objectives, and deliverables in collaboration with clients and internal teams. Manage changes in project scope and adjust project plans accordingly.
  
• Continuous Improvement:
  Promote a culture of continuous improvement by evaluating project outcomes and processes. Identify areas for process improvement and collaborate with the team to implement improvements.
  
• Team Coordination:
  Ensure that all team members are aligned with the project goals and timeline. Monitor team performance, provide guidance, and ensure resources are effectively utilized.
  
• Training & Support:
  Support delivery of training materials for clients to ensure successful adoption and usage of the implemented software solution.

Required Skills:

• Experience:
  • 5+ years of experience in project management, within professional services, software implementation, or consulting in a SaaS or cloud-based solution environment.
  • Familiarity with modern implementation methodologies (e.g., DevOps, CI/CD) and agile development processes.
  • Proven experience managing Agile software implementation projects using Scrum methodologies.
  • Familiarity with software implementation life cycles, including system integration, customization, and deployment.

   

  • Technical Skills:
    • Solid understanding of Agile principles, frameworks, and project management tools (e.g., Jira, Trello, Microsoft Project).
    • Ability to work with cross-functional teams, including technical teams, to deliver software solutions.

     

    • Project Management:
      • Strong organizational and time management skills, with the ability to manage multiple projects simultaneously.
      • Experience in managing project budgets, timelines, and resources.
      • Excellent problem-solving skills, with the ability to anticipate project challenges and proactively address them.

       

      • Leadership & Communication:
        • Strong interpersonal and leadership skills, with the ability to work effectively with internal and external stakeholders.
        • Excellent verbal and written communication skills, with the ability to communicate complex ideas clearly to both technical and non-technical audiences.
        • Ability to manage client expectations and build strong relationships with key stakeholders.

         

        • Education:
          • Bachelor’s degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience.

           

          • Ability to travel as needed, up to 50%.