Project Manager

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Serves as a Project Manager for software implementations and post-implementation services management using project management and service management best practices. Provide hands-on project management leadership and support for multiple projects across the region in accordance with the strategic vision set forth by the region.  

Specific Responsibilities: 

• Accountable for managing specific projects, from small to large scale
• Provide project management guidance and direction to consultants and operational staff to support the PMO and Region initiatives  
• Actively utilize, and provide assistance to others with, project management best practices that includes but are not limited to: 

• Scope Management (change requests) 
• Time Management (schedules) 
• Cost Management (budget, costs, and pricing) 
• Quality Management (strategy and testing) 
• Communications Management (reporting and escalations) 

• Risk/Issue Management  
• Stakeholder Management 
• Systems Development Lifecycle 

• Actively utilize, and provide assistance to others with, service management best practices that includes but not limited to: 

• Relationship Management
• Change Management
• Service Desk Management
• Incident Management
• Problem Management
• Service Level Management
• Continuous Improvement

• Work with local managers to resolve resource constraints and build capacity in client teams
• Ability to direct team members in a matrixed organization
• Proven ability to apply advanced problem-solving techniques (root cause analysis, alternatives, solutions)
• Proven ability to apply effective communication techniques
• Proven ability to identify gaps across projects and document strategy and recommendations to resolve

• Ensure projects meet or exceed objectives
• Advise and support strategic initiatives to develop and train consultants on best project management practices
• Prepare internal and external high-level executive reports for managers and senior staff
• Develop and deliver internal trainings as part of building project management capacity in client teams across the region, as requested
• Provide after-hours support and travel, as required

Required Skills: 

• Strong analytical skills and ability to organize and plan work efficiently within set time limits and other constraints
• Ability to effectively communicate and influence outcomes with clients, project teams and development staff
• Strong Microsoft Office applications skills (preferably with Project, Excel, Word, PowerPoint, and Access)  
• Proficient in Project Management concepts, practices, and procedures

Required Experience: 

• Bachelor's Degree in a related field, master’s degree preferred or equivalent experience (preference for focus on business administration and/or public policy)
• Project Management Certification (PMP)
• Knowledge of technological solutions

• Experience within the Software Development Life Cycle (SDLC), preferably within Education Technology domain
• Reside in North Carolina, South Carolina, Georgia, or Florida

Preferred but not Required: 

• Information Technology Infrastructure Library (ITIL) certification
• Knowledge of K-12 education technology solutions
• Education consulting experience
• Experience with Jira
• Experience with post-implementation service management with a Service Desk team

Salary Range: $80,000 - $100,000 Yearly.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.