Leads end-to-end software implementation projects for new customers, managing timelines from kickoff through launch. Coordinates customers and internal teams, conducts weekly status meetings, identifies and escalates risks, supports data analysis with the ETL team, and maintains project documentation. Manages multiple small and mid-size projects while delivering launches within four months. The role requires approximately 25% travel to customer sites.
Daxko builds the software that powers fitness, wellness, and community organizations—everything from member management and payments to digital engagement and analytics. From small studios to the largest associations, we help thousands of fitness businesses streamline operations, enhance member experiences, and drive sustainable revenue growth.
The Project Manager leads implementation of Daxko's software solutions for new customers, owning the experience from kickoff to launch. You'll manage multiple projects at once, keep customers and internal teams aligned, and make sure every client gets a smooth path to going live. This role follows Daxko's established implementation methodology, so you'll have a clear framework to work within while bringing your own judgment to each project.
What you'll do
- Own end-to-end implementation for small and mid-size customer projects, from kickoff through launch
- Launch each assigned customer within four months of project start
- Run weekly check-ins with customers and internal teams to report status and flag risk early
- Partner with Daxko's ETL Data team to support customer data analysis and resolve data questions
- Keep project documentation current and useful for the teams relying on it
- Escalate problems early, with context, so they get solved before they grow
- Travel to customer sites as needed (about 25% of the time)
What you'll bring
- 1 to 2 years of experience in project management, implementation, or a related customer-facing role
- Strong organizational skills and the ability to manage multiple projects without losing detail
- Clear, confident communication with both customers and internal teams
- A problem-solving mindset: you can size up a complex issue, weigh options, and act
- Comfort self-directing and prioritizing your own workload
Nice to have
- Bachelor's degree in Business, Computer Science, or a related field
- CAPM certification
Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.
We truly care for our team members, and this is reflected through our offices, benefits, and great perks. These benefits are only for our full-time team members.
Some of our favorites include:
🏝 Flexible paid time off
⚕️ Affordable health, dental, and vision insurance options
💪 Monthly fitness reimbursement
🤑 401(k) matching
🍼 New-Parent Paid Leave
👖 Casual work environments
🏡 Flexible work - remote & hybrid
All your information will be kept confidential according to EEO guidelines.
#LI-Remote
Where you fall within the compensation range is based on how you demonstrate the skills and competencies needed for the role. We typically reserve the upper half of our compensation bands for team members who have grown within Daxko. In addition to base salary, some roles may be eligible for bonuses, commissions, or other performance-based incentives. We also offer a comprehensive benefits package, recognition programs, and plenty of opportunities to grow your career with us.
The pay range for this role is $59,258 – $82,961 per year.
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Lead concurrent, enterprise-level customer deployments of Zscaler’s Zero Trust Exchange from kickoff through closure. Manage planning, execution, governance, risks, resources, documentation, milestones, escalations, and formal sign-off. Serve as the primary customer advisor while coordinating technical specialists and cross-functional teams. Projects include Zero Trust deployments, security-tool migrations, architecture assessments, and optimization programs. The role also requires executive communication, technical workshop facilitation, and use of AI-driven project management tools.
Top Skills:
ConfluenceFirewallsGenerative AiJIRAPredictive AnalyticsProxiesSalesforceSaseSecure Web Gateways (Swg)SmartsheetVpnWorkflow AutomationZdxZero Trust ArchitectureZiaZpaZscaler Zero Trust Exchange
Cloud • Enterprise Web • Healthtech • Mobile • Software
Lead enterprise implementations of TigerConnect healthcare software from initiation through closure. Responsibilities include software configuration, stakeholder and resource management, risk and budget oversight, organizational change management, user training, executive reporting, customer onboarding, quality assurance, and process improvement. Collaborate with product, engineering, solution design, and clinical teams while ensuring projects meet scope, schedule, budget, customer value, and ROI objectives.
Top Skills:
Tigerconnect
.jpg)
Artificial Intelligence • Computer Vision • Machine Learning • Payments • Real Estate • PropTech
Leads complex recognition technology deployments from planning through go-live, serving as the technical design and project management owner. Responsibilities include developing project plans, managing budgets, schedules, risks, integrators, customers, site audits, technical architectures, quality gates, and support handoffs. The role also improves deployment processes, translates customer requirements into scalable designs, and supports regional business development.
Top Skills:
AvigilonAWSAxisComputer VisionDatadogGenetecGitGitGithub CopilotJavaMySQLPostgresReactScalaSnowflakeTypescript
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
