Lead and execute program strategies across the full lifecycle, managing planning, budgets, resources, risks, KPIs, and cross-functional teams while ensuring customer communication, financial accountability, and continuous improvement.
Responsibilities
- Strategic Leadership: Develop and execute comprehensive program strategies aligned with organizational goals.
- Program Management: Oversee the entire program lifecycle, from inception to completion, including planning, budgeting, and resource allocation.
- Team Leadership: Build, motivate, and lead high-performing teams, fostering a collaborative and innovative culture.
- Stakeholder Management: Effectively communicate and collaborate with key stakeholders, including executive leadership, clients, and partners.
- Risk Management: Identify, assess, and mitigate program risks to ensure project success.
- Financial Management: Manage program budgets, track expenses, and ensure financial accountability.
- Performance Measurement: Establish key performance indicators (KPIs) and track program performance to measure success.
- Continuous Improvement: Drive continuous improvement initiatives to enhance program efficiency and effectiveness.
Requirements
- Bachelor's degree in a relevant field (e.g., Project Management, Business Administration, Engineering).
- 8+ years of experience in program management, with a proven track record of delivering complex projects.
- Strong leadership and interpersonal skills, with the ability to influence and inspire teams.
- Excellent communication and presentation skills, both written and verbal.
- Proficiency in project management methodologies (e.g., Agile, Waterfall, or hybrid).
- Strong analytical and problem-solving skills.
- Experience with financial management and budgeting.
Customer Communication
- Effectively listen to customer needs, concerns, and feedback. Understand and respond to customer emotions and perspectives.
- Communicate complex technical concepts in a clear and concise manner. Build strong relationships with customers based on trust and reliability.
- Identify and resolve customer issues promptly and efficiently. Keep the customer informed about project progress and potential issues.
Cross-Functional Team Coordination
- Work collaboratively with teams from different functions (e.g., development, design, marketing).
- Identify and manage dependencies between teams and resolve conflicts and disagreements
- Align teams towards common goals and objectives through regular communication
- Ensure shared understanding of project requirements and goals.
Preferred Qualifications
- Experience in hospitality/gaming industry.
- Experience with international projects and cross-cultural teams.
Compensation, Benefits and Duration
Minimum Compensation: USD 44,000
Maximum Compensation: USD 154,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post
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