Project Manager II

At SCP Health, what you do matters

As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Why you will love working here:

- Strong track record of providing excellent work/life balance.

- Comprehensive benefits package and competitive compensation.

- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.

As a Project Manager II, you will be responsible for all aspects of projects for Revenue Cycle Services. The responsibilities include creating and assisting with the creation of project plans, internal scope of work proposals, manage a program of projects, execute on process improvement projects, and managing the implementation of chosen technology solutions to meet or exceed project goals. This position specifically requires the Project Manager II to take responsibility for all phases of a project and to utilize Revenue Cycle Services, SCP Health, and applicable vendor resources to implement projects and programs successfully.

The Project Manager II is responsible for project proposals and management of all customer projects to ensure that each project meets deadlines, is developed within an acceptable budget, efficiently utilizes company resources, and fulfills predetermined expectations and specifications.  The Project Manager II will be responsible for coordinating and reporting projects to their executive project sponsors, they will be responsible for weekly update report outs to the Director, RCS Project Management Office, as well as executive level report outs in the RCS PMO Steering Committee Meetings.

Agility:  This position will require agility in being able to manage multiple projects simultaneously, manage communications and coordinate to multiple levels of staff and leadership within and external to RCS and SCP Health. 

Respect: This position requires respect to the many counterparts within RCS and SCP that the Project Manager will be interfacing.

Courage: As an RCS Project Manager, you will be collaborating with all levels of staff, to include SCP and RCS Executive Management. In doing so, you will need the courage to drive meetings and results so that your projects are completed on time and within budget.

Collaboration: This position will require collaboration with all levels of staff and within all areas of SCP, to include outside vendors, to drive success.

JOB DESCRIPTION:

Primary Responsibilities:

• Standardize deliverables, project management approach, and internal SOW’s for all projects. Implement these standards to improve efficiency of Revenue Cycle Services’ resources
• Define best practices and processes for projects, these methodologies ensure that important activities that could impact expectations and quality are not omitted
• Ensure project assumptions and constraints such as absolute deadlines, available resources, current technology and expected technological advances, are met
• Demonstrate Courage by presenting project alternatives and their implications for the budget and schedule in order to manage expectations
• Ensure proper Revenue Cycle Services and SCP Health resources accurately document time allocation to projects, in particular capitalized projects.
• Exemplify courage by appropriately escalate to the Director, RCS Project Management Office any project risks or issues that may jeopardize the project.
• Other duties that may be assigned

Knowledge, Skills, and Abilities:

• PMI PMP certification is desired
• Exceptional interpersonal skills
• Excellent team player
• Strong documentation skills
• Outstanding consensus building abilities
• Working knowledge of MS Outlook, Word, PowerPoint, Excel, SharePoint is desirable
• Experience with Smartsheet Platform is desirable

EDUCATION (Required and/or Preferred):

• Bachelor’s Degree in Business Administration, Healthcare Administration, Computer Science, Management Information Systems or another related field. 
• Master’s Degree in Healthcare Administration or Business Administration is preferred. 

FIELD OF STUDY:

• Healthcare Administration, Business Administration, or Project Management is desirable.

WORK EXPERIENCE/QUALIFICATIONS:

• 3 - 5 plus years leading small- and large-scale projects in Revenue Cycle Services, Healthcare, preferably with Revenue Cycle Systems, or Healthcare IT Organization.
• Experience working with Iterative Software Development Methodologies
• Experience with commonly recognized project management methodologies to include both Agile and Project Management Body of Knowledge (PMBOK)
• PMP Certification strongly desired but not required
• Experience managing a program of projects and multiple projects simultaneously
• Experience presenting to C-Suite level executives

CERTIFICATES AND LICENSES:

• PMI PMP desirable

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Professional setting
• Continuous sitting
• Continuous oral & written communication and listening skills
• Continuous computer use
• Occasional bending, kneeling, lifting, pulling & pushing up to 10 pounds
• Job requires a high level of mental awareness and emotional intelligence