Project Manager, Content Production

About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
About the team
The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing ones. By leveraging data-driven insights and creative strategies, we ensure Airwallex stands out in a competitive market. Our team is passionate about telling the Airwallex story and supporting the company's growth and success.
What you'll do
Reporting to the Head of Global Growth Marketing, you will own and manage the end-to-end content production process for growth and demand generation initiatives across the globe. You will work closely with content, creative, SEO, product marketing, lifecycle, and performance marketing teams to ensure content is delivered on time, on brief, and at a consistently high bar.
This role is ideal for a highly organized, detail-oriented project manager who thrives in fast-moving environments, loves building structure, and knows how to keep creative and technical teams aligned. You will be responsible for translating strategy into execution-ensuring content moves smoothly from intake to production to launch, without bottlenecks or surprises.
You will join the Airwallex Marketing team during a critical period of growth. As we scale globally, we are building a content engine that balances global consistency in process and quality with local speed and flexibility. This role will be instrumental in making that system work.
This role is based in San Francisco.
Responsibilities:

• Own the content production lifecycle for US growth and demand gen initiatives, from intake and prioritization through production, review, and launch.
• Partner with Growth Content, Product Marketing, SEO, Creative, and Performance teams to translate strategy and briefs into clear timelines, dependencies, and deliverables.
• Build and maintain production plans, calendars, and workflows across multiple content types, including:
  
  • SEO content and landing pages
  • Ebooks, guides, and whitepapers
  • One-pagers, solution briefs, and sales enablement assets
  • Product and launch-related content
• Act as the central point of coordination across writers, designers, editors, reviewers, and external vendors.
• Identify risks, unblock issues, and proactively manage tradeoffs to keep work moving forward.
• Establish and continuously improve content production processes, templates, and SLAs to increase velocity and quality.
• Manage external freelancers, agencies, or production partners, ensuring timelines, scope, and quality standards are met.
• Maintain visibility and communicate clearly with stakeholders on progress, priorities, and delivery timelines.
• Balance short-term delivery needs with longer-term process improvements that enable scale.

Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:

• 5+ years of experience in project management, content operations, or creative production, preferably in a B2B or high-growth technology environment.
• Proven ability to manage complex, cross-functional projects with multiple stakeholders and tight deadlines.
• Strong organizational and communication skills, with an ability to bring clarity and structure to ambiguous situations.
• Experience working with content, creative, and marketing teams, and an understanding of how content moves from idea to launch.
• Comfort working in a fast-paced, dynamic environment with changing priorities.
• A detail-oriented mindset, paired with the ability to see the bigger picture and manage tradeoffs.
• Experience managing external vendors or agencies and holding them accountable to timelines and quality.
• Familiarity with common project management, content, and collaboration tools (e.g., Asana, Jira, Notion, Airtable, Google Workspace, CMS platforms).

Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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