The Project Manager/Analyst will manage the modernization of digital screens and public address systems at MBTA stations, coordinating work among consultants and internal stakeholders to ensure successful project delivery.
The MBTA is (finally!) modernizing the digital screens and public address system that provide train and bus arrival information throughout the subway system. This major, multi-year modernization effort will upgrade core, rider-facing digital infrastructure, improving the daily experience of hundreds of thousands of riders—and make this complex technology system more modular, more reliable, and more secure in the process.
We’re looking for a Project Manager/Analyst to ensure the success of the 1-2 year design phase that’s about to kick-off. The core work will be performed by a consultant team with expertise in acoustics, engineering design, and other relevant subject areas. We’re looking for someone to manage this work, providing the daily oversight and internal MBTA coordination required to make the work as efficient and effective as possible. You’ll be a great fit if understanding the complexities of up to 100 MBTA stations, the needs of key internal stakeholders like Safety & System-Wide Accessibility, and the complex regulations governing MBTA facilities sounds like an exciting challenge.
This is a contract position with a fixed term of 18 months. The position may be extended past that initial, 18-month term if the design phase ends up taking longer than anticipated.
About this role:
- As a Project Manager/Analyst in the Technology Innovation Department, you will be the bridge between in-house technology staff, key internal departments that have a stake in the modernization of rider-facing infrastructure, and our design consultant. Successfully delivering this critical phase of the modernization program within a complex government agency like the MBTA will require a wide range of skills. One day you might be wearing a safety vest, studying a complex station’s layout and sketching proposals; the next you might be facilitating working group discussions and sharing updates with senior executives.
This job requires:
- Attention to detail: A modernization program at 100 stations is akin to 100 different projects, each with their own challenges, constraints, and complexities. You’ll need to be relentlessly organized and on top of station-specific details.
- Communication skills: TID is a cross-functional team within a large, complex public agency. Succeeding in this role will mean being able to speak the languages of construction, architecture, accessibility, safety, transit operations, IT, and user experience—maybe allin the same day. It will require writing with clarityon a daily basis—and finding creative ways to communicate ideas with different audiences.
Principal duties and responsibilities:
- Be TID’s subject matter expert for stations
- Join the consultant on site visits, becoming intimately familiar with each station
- Review consultant plans and provide critical assessments of the consultant’s proposed locations for digital screens, speakers, wiring paths, and more
- Interface with internal MBTA departments to ensure that all requirements are considered in the consultant’s work—electrical, signals/communication, safety, accessibility, and more
- Manage the consultant’s work
- Coordinate weekly meetings, ensuring that records are kept and key decisions are logged
- Lead knowledge management of what will likely be a document-heavy project, with plansets, transmittals, and changelogs for each station
- Identify risks to the project’s scope and timeline, advocating for the prioritization of critical path work
- Stakeholder engagement & coordination
- Build and maintain relationships with key MBTA departments that make up the project’s working group
- Coordinate periodic meetingsand provide regular updates, ensuring alignment and transparency
- Understand and collate stakeholders’ needs, representing them to the consultant on a continuous basis
Work experience guidelines (minimum education)
- Formal education in project management, urban planning, architecture, engineering, construction or a related field (this could be a college degree, a bootcamp, a certificate program, or something else entirely).
Location:
This role will mostly be onsite. It's an 18 month contract to start.
As a contracted role for the MBTA, we are only able to employ people living in the following states - ME, MA, NH, RI, and VT.
At this time, we are only able to hire US residents who will reside in the US for the duration of their employment
Compensation:
Pay rate range is $65 - $88 per hour (W-2), up to 1880 hours per year.
MBTA Boston, Massachusetts, USA Office
10 Park Plaza, Boston, MA, United States, 02116
Similar Jobs
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
As a Senior Software Engineer in Developer Infrastructure, you will design and develop foundational services, improve developer productivity, and mentor team members, focusing on systems, scalability, and performance.
Top Skills:
Apache PulsarAWSBashClickhouseDjangoGoKubernetesMySQLPythonRedisTerraform
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Enterprise Sales Associate will assist Account Executives in driving revenue by managing existing accounts, sourcing new opportunities, and providing sales support. They will engage with decision-makers, create proposals, and ensure customer satisfaction while developing their sales skills through training.
Top Skills:
AICloud-Based Platform
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Inside Sales Representative will prospect new accounts and expand existing relationships, focusing on meeting sales goals and collaborating with teams.
Top Skills:
Ai-Enhanced TechnologyEnterprise Resource PlanningIt Infrastructure ManagementSalesforce Automation
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
