Project and Campaign Management Resource Manager - Vice President

Job Description
Responsibilities:
This role will be responsible for leading and developing a team of Campaign Managers that designs and executes successful Direct Mail and Retail acquisition marketing campaigns on behalf of our business partners. This person will manage the strategic and executional goals for the card organization related to acquisition marketing. They will interact and partner with other teams across MG&I and Performance Marketing to drive efficiencies in the executional processes to achieve our key OKRs around improving cycle time, capacity, cost to serve, and quality. The focus with each campaign will be to utilize their interpersonal skills to coordinate with operational groups across the partners, and stakeholders of the Card Services teams to ensure that resources are aligned to the top priorities.
Qualifications:

• 7+ years of campaign management marketing, advertising, media, agency, or creative strategy experience
• 5+ years leading and developing people
• Bachelor's Degree required

Ideal candidates would be able to do the following:

• Lead and function effectively in a matrix organization
• Be results-oriented with strong attention to detail and problem-solving skills
• Possess strong business and marketing acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate
• Demonstrate they are customer-obsessed by understanding the customer experience
• Have a proven ability to operate in a process-oriented environment, adhere to risk/control, procedure and process expectations, while appropriately delivering what's best for the customer.
• Experience managing large diverse teams

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.