The Programmatic Account Manager will manage client relationships, drive platform adoption and campaign management across App Install channels, ensuring performance optimization and revenue growth.
StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels.
Reporting to the Director of Sales - App Install, you’ll play an integral role in client relationships and driving adoption of the StackAdapt platform, campaign management, and account expansion opportunities across Mobile First brands and agencies. You’ll work closely with your Account Executives and Ad Operations Specialists to maximize performance for our customers.
StackAdapt is a Remote First company. We are open to candidates located anywhere in the United States for this position.
What you'll be doing:- Work with Account Executives and collaboratively with other Account Teams to drive our advertiser growth strategy, report internally on advertiser performance wins and challenges
- Act as the main point of contact for your portfolio of clients across our newest channel, App Install.
- Set up and launch App Install campaigns on the StackAdapt DSP, including MMP mapping/troubleshooting.
- Engage in daily contact with key clients, attend meetings collaboratively with reports and cross-functional team members.
- Lead customer-facing communication for performance updates, including QBRs & other strategic meetings.
- Initiate performance investigations and work with Operations teams to tackle those and communicate any findings back to the client.
- Work closely with internal teams (Supply, Legal, and Finance) to lead investment and legal approvals/renewals, structuring deals that maximize revenue for all constituents and entice clients to work with us.
- Synthesize customer feedback and help inform the product roadmap.
- Be a self-motivated problem solver with outstanding attention to detail.
- Identify key areas of revenue opportunity in the industry and within the region.
- Attending industry events to evangelize StackAdapt and our technology.
- An ambitious, forward-thinking individual who thrives in a dynamic environment and wants to make an immediate impact.
- Comfortable working autonomously, as well as part of a team
- 2 - 3 years of relevant sales account management experience; preference for those managing User Acquisition at a DSP or Ad Network.
- Solid knowledge of mobile marketing techniques and technologies (DSPs, ad networks, exchanges, DMPs, SSPs, ATT, SKAd, audience targeting, etc.)
- Familiarity with mobile app marketing strategies, including user acquisition, in-app conversion, and ROAS campaigns.
- Track record of achieving and exceeding sales targets or revenue goals consistently
- A proficient knowledge of data analysis and visualization.
- High-level client-facing skills; explaining complex technical concepts, negotiation, and strategic direction
- Solid stakeholder management when working with clients and internal teams
- A relationship builder with the ability to communicate skillfully with clients, peers, management, and other internal teams.
- Proven ability to identify issues, propose solutions, and implement strategies to overcome challenges.
- Willingness to travel domestically and internationally as required.
StackAdapter's Enjoy:
- Highly competitive salary
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care platform
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.
About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:
Ad Age Best Places to Work 2024
G2 Top Software and Top Marketing and Advertising Product for 2024
Campaign’s Best Places to Work 2023 for the UK
2024 Best Workplaces for Women and in Canada by Great Place to Work®
#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising
#LI-REMOTE
Top Skills
Ad Networks
Att
Dmps
Dsps
Exchanges
Skad
Ssps
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