The Programs Operations Associate will support daily operations, improve processes, assist with onboarding, and manage various operational tasks.
Vocal is seeking a skilled and motivated Programs Operations Associate to support our growing team. In this position, you will play a critical role in ensuring the smooth execution of our daily operations — working to build, run, and continuously improve the systems that power our work. This is a full-time role through November 2026, with the possibility of extension.
Responsibilities
- In partnership with the Operations team, create, execute, and improve processes across the company
- Support onboarding and account setup for new team members and clients
- Assist with miscellaneous operational needs as they arise — including supporting email builds and automation workflows
- Serve as an internal resource for team tools and platforms — including Slack, Notion, and Airtable — supporting access, troubleshooting, and general questions as they arise
- Assist with contracts and payments, supporting preparation, tracking, and timely execution in coordination with relevant stakeholders
- Balance speed and quality, with a consistent focus on tangible, measurable results
- Identify inefficiencies and proactively propose solutions to improve how we work.
Qualifications
- 1-3 years of professional experience in organizing, project management, operations, or compliance
- Demonstrated ability to create, execute, and teach a workflow or project management system
- Strong written and verbal communication skills and a commitment to follow through
- Ability to achieve goals collaboratively across departments
- Excellent time management skills — comfortable managing multiple projects and competing priorities under strict deadlines
- Experience with Notion, Google Drive, and Airtable is a plus; willingness to learn is required
- Strong attention to detail and a self-sufficient, organized working style
- A sense of humor, humility, passion for progressive political issues, and desire to be a team player
Benefits
- This position includes full-time employment through November 2026 with the possibility of extension
- Health insurance covered at 90% for full time employees; Dental and Vision available
- Flexible PTO and sick leave
- 401(k) plan & company contribution
Similar Jobs
Cloud • Healthtech • Social Impact • Software • Biotech
The Enterprise Security Engineer will lead zero trust strategies, implement security protocols, manage identity access, and utilize AI-driven solutions to enhance security operations.
Top Skills:
AWSAzureGCPLinuxmacOSMfaOauth 2.0OktaPythonScimSsoWindows
eCommerce • Retail
The Director of Marketplace Marketing - Amazon will lead advertising strategy for a $250M+ business, manage a team, and ensure budget efficiency while enhancing measurement capabilities across platforms.
Top Skills:
Ai ToolsAmazon AdsPacvueSkaiStackline
Artificial Intelligence • Big Data • Healthtech • Machine Learning • Software • Biotech
The Galleri Mobile Draw Experience Specialist manages onsite blood draw events, collaborating across teams to ensure successful execution, project management, and customer satisfaction.
Top Skills:
Asana
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories



.png)