8x8 Inc Logo

8x8 Inc

Program Manager

Posted 7 Days Ago
Remote
18 Locations
Mid level
Remote
18 Locations
Mid level
Join 8x8 Inc. as a Technical Program Manager, connecting teams to ensure delivery of a new SaaS product while embracing Agile methodologies and driving improvements.
The summary above was generated by AI

 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.  

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.

At 8x8 Inc. [Nasdaq:EGHT], communications are at the heart of our business. We build technology that allows people to connect anytime, anywhere in the world, and on any device. 

We seek a skilled Technical Program Manager to join our team in Cebu, Philippines. In this role, you will be the central hub connecting engineers, product managers, and key stakeholders to ensure the timely delivery and quality of our new SaaS product. Embracing a startup mindset, you’ll experiment, iterate, and rapidly adapt to market feedback to drive our product initiatives forward.

Responsibilities

  • Driving agile team execution and following Agile methodology in execution.

  • Managing team blockers, overall velocity, scrum of scrums planning/stand up, release planning, and project cadence.

  • Driving teams in adopting 8x8 Agile methodology across multiple teams.

  • Coaching product owners to create product vision and roadmap.

  • Supporting the team in converting existing Product Requirement documents to Jira Product backlog.

  • Driving team members in writing effective user stories and estimations. Drive improvement in team velocity.

  • Managing bug triage processes and extending Program management processes to align with the new product introduction framework.

  • Measuring team velocity by tracking value points in sprints and sharing insight/retrospective learning across the organization.

  • Embracing the scrum framework, identifying and resolving impediments; tracking continuous improvement.

  • Working with the operating committee on initiatives to support agile transformations across business units.

Qualifications

  • Proven experience as a Technical Program/Project Manager with a focus on agile methodologies.

  • Demonstrated success in coordinating complex technical projects and achieving measurable outcomes.

  • Expertise in agile frameworks and project management tools (e.g., Jira).

  • Strong organizational and communication skills, with the ability to navigate technical discussions and translate them into actionable plans.

  • Experience in dynamic, fast-paced environments where adaptability and rapid iteration are essential.

  • A collaborative mindset and a passion for ensuring high-quality product delivery through effective cross-functional engagement.

Join us today and be part of a dynamic team that is shaping the future of business communication platforms!

#LI-JL1

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.

View the Participant Poster in English and Español.

View the Right to Work Poster in English and Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at [email protected] (Include “Reasonable Accommodation” in the subject line)

Our Job Applicant Privacy Notice can be found here.

Top Skills

Agile Methodologies
JIRA
SaaS

Similar Jobs

7 Hours Ago
Remote
18 Locations
Senior level
Senior level
Financial Services
Lead business development efforts focused on engaging KOLs, forging partnerships, managing teams, analyzing data, and collaborating on market strategies.
Top Skills: CryptoData AnalysisKol Engagement
Yesterday
Remote
18 Locations
Senior level
Senior level
Financial Services
Develop and implement strategies for VIP growth, focusing on acquisition and retention through data analysis and cross-functional collaboration.
Top Skills: Analytics ToolsData Analysis
Yesterday
Remote
18 Locations
Entry level
Entry level
Financial Services
As an Affiliate Business Development Manager, you will engage with affiliates, forge partnerships, create promotional content, and analyze performance data.

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account