Program Manager, Liability Programs

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard University Central Administration?

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Financial Administration (FAD) is dedicated to advancing Harvard University’s teaching and research mission by stewarding its resources; providing support, guidance, and consultation; ensuring compliance with university and federal guidelines; mitigating risk; pursuing operational excellence; and promoting the financial health of the University. 

More about FAD:  
Within and across the University, we aim to be exemplary colleagues, trusted partners, valued advisors, and agents of positive change.  
 
Within our own community, we aspire to:  

• Engage with respect, honesty, and integrity   

• Cultivate equity, diversity, inclusion, and belonging   

• Welcome innovation, collaboration, and flexibility   

• Enjoy our work, grow professionally, and aim for the extraordinary  

Learn more about Financial Administration (harvard.edu) and our eight reporting units. (https://finance.harvard.edu/) 

Risk Management and Audit Services (RMAS) is a department within Harvard University’s Financial Administration that assists University management in identifying, managing, and mitigating risk by providing the following services: Financial, Operational, Compliance and Construction and Information Technology Audit, Enterprise Risk Management, Risk Strategy and Insurance, and Administration of the Anonymous Reporting Hotline.

Job Summary: Responsible for the identification, evaluation, and protection against key risk exposures at the University, as well as any necessary loss mitigation related to such exposures.

Job-Specific Responsibilities:

As a key contributor to the University’s risk financing program, the Program Manager is a key player in the procurement and administration of the university’s casualty insurance and self-insured programs. Supporting the department’s consultative approach, the candidate should expect to regularly interact with internal clients and partners to holistically assess and address risk through a variety of means including but not limited to contract and policy reviews, on-site meetings and assessments as well as interviews and research. The position partners with the claims manager and Office of General Counsel on claims and coverage issues. The position may also be called upon to recommend solutions for addressing business risk based on objective consultation with experts, research and analysis. The position requires the ability to aggregate data and synthesize key themes for reporting to the team and the director. The Program Manager will be responsible for managing external service partners to optimize performance and the quality and timeliness of deliverables.

Typical Duties:

• Continually evaluate current suite of risk financing solutions and underlying framework to ensure alignment with university’s exposures, aggregate risk appetite, and specific goals and tolerances. 

• Maintain fluency in the state of the insurance market as well as changing or emerging risk issues and their impact to the university. 

• Maintain general fluency in the legal, regulatory and governance environments impacting higher education

• Provide appropriate reports to guide leadership on policy renewal strategies, design specifications, and implementation timelines as well as financial analysis and comparisons. 

• Manage external service partners in timely delivery of quality work product at agreed financial targets. 

• Maintain professional working relationships with representatives to maximize performance. 

• Periodically measure and report on expected deliverables against established performance metrics as part of regular oversight duties. 

• Analyze exposure data and historical loss information to assess trends and identify opportunities for improvement. 

• In consultation with the team and the Director, provide timely and practical guidance to internal clients’ on-demand insurance inquiries as needed.

• Contribute to the department’s annual budget projections and interim financial reports. 

• Participate in claims management with internal and external partners. 

• Perform other related duties as required.

Basic Qualifications:

• Bachelor’s degree or equivalent work experience required
• Minimum of 7 years’ relevant work experience

Additional Qualifications: Certificates and Licenses:

• Associate in Risk Management (ARM) or Chartered Property Casualty Underwriter (CPCU) preferred

Working Conditions:

• Onsite work is performed in an office setting.

Standard Hours/Schedule: 35 hours per week

Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position

Pre-Employment Screening: Identity, Education

Other Information: 

• Please provide a cover letter and resume as one document with your application.
• This position has a 90-day orientation and review period. 

#LI-BT1

Work Format Details

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 058. Please visit  Harvard's Salary Ranges  to view the corresponding salary range and related information. 

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page. 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.