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All Hands and Hearts Smart Response, Inc.

PROGRAM DIRECTOR

Posted Yesterday
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In-Office
Mission Hill, City of Boston, MA, USA
20-24 Hourly
Junior
In-Office
Mission Hill, City of Boston, MA, USA
20-24 Hourly
Junior
Directs disaster recovery programs from strategic development through completion. Manages staff, project and operations teams, budgets, timelines, reporting, tracking systems, safety procedures, compliance, and local partnerships. Oversees financial forecasting and budget reconciliation while ensuring program rules and targets are met. The role involves frequent travel, outdoor work in adverse conditions, construction-site activities, communal living, and high-stress emergency-response environments.
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All Hands and Hearts consistently seeks talented and hardworking people who are eager to support communities impacted by natural disasters. This is an open submission; availability is based on need and will vary in location. 

Position Purpose

A versatile position within a dynamic nonprofit that helps communities recover after disasters and gets children back in school. This position is responsible for the strategic development and overall management of the program to ensure efficient and effective delivery of the projects.

Reporting Relationships

  • Reports to Global Recovery Manager or Global Response Manager
  • Roles reporting to position Project Manager, Operations Manager
  • Approximate number of reports 1-2 

Essential Functions 

  • Responsible for the successful operation and completion of the program as a whole.
  • Effectively onboard and manage a diverse staff team to meet the needs of the affected community and empower them to carry out their functions effectively and efficiently.
  • Supporting the operations and project teams to deliver their specific operational and project targets within the approved time and budget constraints.
  • Responsible for making sure All Hands and Hearts and program rules are adhered to and carrying out disciplinary procedures if needed .
  • Develop, implement, and regularly review program emergency procedures and safety and security protocols.
  • Oversees the delivery of weekly and monthly reporting for all aspects of the program.
  • Ensure all program tracking systems are updated regularly and maintained.
  • Work with local partners to foster collaboration.
  • Ensure compliance with legal requirements for the program. 
  • Ensure the overall budget and timeline compliance of the program.
  • Develop an overall budget for the program, including financial forecasting.
  • Reconcile operational and project budgets to meet approved overall program budgets.
  • Financial responsibilities include the operating budget for the program.
  • Perform other duties as required.

Position Requirements

  • Education  Bachelor’s degree or equivalent training and experience in a relevant field.
  • Related Experience 2+ years experience working in a disaster response context, preferably with All Hands and Hearts. 1+ years of experience in a role with project management responsibilities, including budget tracking and reporting. 
  • Special Competencies/Certifications  Must be able to secure and maintain appropriate visas. Must have excellent written and oral communication skills, confident working with Google Workspace, particularly Google Docs and Google Sheets, Microsoft Office. The individual needs to be responsible, well organized, and have a flexible approach to managing multiple teams and tasks, prioritizing them appropriately. Outstanding leadership and delegation skills with the ability to manage a large workload while performing in a fast-paced environment.

Working Conditions and Physical Demands 

  • Constantly works in outdoor adverse weather conditions
  • Frequently moves items weighing up to 40 lbs on work site or on base
  • Frequently operates construction equipment (table saws, impact drivers, drills, and more)
  • Frequently operates computer
  • Frequently ascends/descends ladders and scaffolding
  • Must be able to remain in a stationary position 
  • Frequent travel
  • Living in communal environment
  • High stress situations

Compensation & Benefits

  • Compensation:
    Typical starting salary is $20.00-$22.00 per hour, and up to $24.00 per hour for highly qualified candidates who have previous experience in this role.
  • Room & board included
  • Monthly R&R breaks with allowance
  • Travel to and from program location
  • Medical, vision, and dental insurance plans (US Employees)
  • Flex Spending Account (US Employees)
  • 401K with safe harbor match for U.S. staff (US Employees)
  • Coverage for emergency medical injury and illness for international team members

Diversity is the acknowledgment, promotion and celebration of our differences and similarities. All racial identities, ethnicities, sexes, nationalities, gender identities and expressions, physical and mental abilities, sexual orientations, ages, spiritualities, points of view and socioeconomic statuses can fit in with us. We support individuals from around the world and serve communities affected by disasters with purpose. Response, recovery, resilience and renewal are why we exist. Respect for the value of diversity, inclusion and social justice drives us forward every day. Everyone is welcome. 

All Hands and Hearts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, Veteran status, age, or any other protected characteristic.

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