Production Assistant - Woburn, MA

Renuity

Our Vision:

The most trusted name in home improvement, providing every homeowner with a seamless journey to a home they love.

Our Mission:

Create value for our stakeholders by elevating customer expectations across our industry and consistently delivering best-in-class home improvement services. We accomplish this through tech-enabled innovation, industry-leading talent, and a company-wide commitment to seamless customer experiences.

Our Values:

We at Renuity strive to instill and maintain our core values, by being:

• Collaborative – We get further, together. We pride ourselves on having the most talented people in our industry, and we expand what is possible through cohesive teamwork.

• Innovative – We challenge industry norms and take intelligent risks to discover better ways to serve our customers.

• Principled – We do the right thing – no matter what. We go to great lengths to ensure our customers, employees and partners have world-class experience and are treated fairly.

• Enthusiastic – We love what we do and the bonds we create with the people around us. Our passion positively influences our customers, colleagues, and partners.

• Value-Driven – We have an unrelenting focus on creating value for our stakeholders. We reward performance that increases the value of our company, and we live in a culture where everyone thinks and acts like an owner.

Most importantly, together we embrace a collaborative spirit to propel all Renuity Divisions to achieve faster growth, greater profitability, and become THE most trusted name in home improvement.

Job Summary:

The Production Assistant supports the Production Managers in the day-to-day execution of installation jobs. They handle invoicing for subcontracted labor, manage communication across installers, warehouse, permits, scheduling, and service teams, and complete the administrative work that keeps jobs moving accurately and on schedule.

Essential Functions/Physical Requirements of Job:

• Processing invoices for 1099 installers, plumbers, and other subcontractors, verifying job details and amounts against completed work before submitting for payment.

• Supporting Production Managers with day-to-day production tasks to keep jobs moving on schedule.

• Completing administrative work for the Production Managers, including data entry, record-keeping, and maintenance of job files.

• Managing communication with installers and warehouse teams to coordinate materials, schedules, and job readiness.

• Facilitating communication between the permits, scheduling, and installation teams so jobs flow smoothly from sale to completed install.

• Assisting the service team with scheduling and coordinating post-installation service requests.

Qualifications:

• At least 2 years' experience in an administrative, coordination, or production support role, preferably in home improvement, construction, or a related field.

• Experience with invoicing, accounts payable, or subcontractor billing.

• Great organizational and time management abilities, with strong attention to detail.

• Strong communication, collaboration, and problem-solving skills.

• Ability to manage multiple priorities and coordinate across teams in a fast-paced environment.

Computer Operations:

To perform this job successfully, an individual should have a strong knowledge of Microsoft Office 365 Suite, and the ability to learn and effectively use software applications used in the performance of job duties.

Physical Requirements:

The physical requirements of this role may vary depending on the specific job duties and work environment. These may include, but are not limited to:

• Remaining in a stationary position (e.g., sitting or standing) for extended periods

• Frequent movement, including walking, bending, reaching, or climbing stairs

• Use of hands and fingers to operate computers, tools, or equipment

• Occasional lifting and/or moving of items up to 25lbs, depending on the role

• Working indoors and/or outdoors in various environmental conditions

The physical demands described here are representative of those that may be required to successfully perform the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform these functions.

Job Classification:

Job is non-exempt and eligible for overtime payment for hours worked over 40 hours per work week consistent with the Fair Labor Standards Act and company policies. Wages and benefits shall be paid consistent with Renuity, LLC wage and benefits policy.

Work Environment:

The work environment for this position will vary depending on the nature of the role and assigned duties. It may include one or more of the following settings:

• Office Environment: Professional setting with standard office equipment such as computers, phones, and printers. Noise levels are typically low to moderate.

• Retail or Store Environment: Fast-paced setting with frequent customer interactions. May involve standing for extended periods and occasional lifting or moving of merchandise.

• Warehouse Environment: Industrial setting with exposure to varying temperatures, noise, and moving equipment. May require standing, walking, and handling materials or machinery.

• Call Center Environment: Shared workspace with frequent phone and computer use. Noise level may be moderate due to multiple conversations occurring simultaneously.

• Field-based or Canvassing Environment: Outdoor work in various weather conditions. Requires walking, standing, and interacting with the public. Travel between locations may be required.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected]. 

If you have a question regarding your application, please contact [email protected]

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