The Senior Manager of Shark CORE Product Development, defines, develops, and implements the department's technical and scheduling objectives for all Shark products globally from retail launch to end of life. You will relentlessly and successfully drive continuous high product quality and seek to deliver excellent customer experiences across our global business for SharkNinja. You have the mindset that anything is possible and possess the willingness to do whatever it takes to win.

You will work in in close partnership with our Global Engineering, Quality, Marketing, and Customer Excellence teams to ensure flawless execution. As the CORE Director/Sr Director, your strong leadership will continuously deliver flawless product launches from, production, to retail launch, to remanufacturing and end-of-life. SharkNinja moves at a very fast pace, so your ability to lead and inspire Engineering and Customer Excellence teams to deliver 5-star consumer experiences is critical. Your passion will show in both the product reliability and in the consumer experience.

As the CORE Director/Sr Director, you work very closely with the global leadership team to synchronize on goals, priorities, and responsibilities across offices. You will provide daily direction and inspiration to the team through not just management, but hands-on design work as the leader of the team. 

Responsibilities:

• Must represent the voice of the consumer and hold consumer care above all else.
• Consistently deliver 5-star products and an overall high-quality consumer experience
• Execute all new product releases (in an increasingly diverse and complex Global roadmap), and critically monitor performance, enabling consistent sales growth from these releases
• Critically analyze global customer feedback and engineering findings from multiple data streams and drive product improvements back into the market.
• Consistently work with the New Product Development teams to ensure key findings are addressed in the next cycle of product development.
• Work hand in hand with the Customer Excellence teams to translate mechanical findings into consumer-facing solutions.
• An unwavering resolve to deliver 5-star rated products in a challenging, yet highly rewarding, development environment
• Build, retain, and manage an A-player team. Manage performance and talent development with clear talent development plans in place
• Lead and partner with cross functional peers as well as China engineering teams to drive efficiencies in process and push for accountability.
• Be nimble and flexible; adapt quickly to changing circumstances or new insights
• Be in the details and hands on; think strategically but drive to action
• Clearly articulate Product Solutions and Challenges to a multidisciplinary team at the executive level and translate these into highly-impactful projects
• Set priorities and keep momentum going on a mix of projects and project timelines. Respond quickly to shifting priorities without losing sight of longer-range projects and goals
• Challenge assumptions and think innovatively to solve complex problems creatively
• Hold cross-functional engagement sessions and encourage “new” thinking and ways to iteratively improve
• Provide training and mentorship to less experienced engineers and marketing-focused team members

Qualifications:

• BS in Engineering or related discipline, Master’s or Advanced Degree a plus
• 6+ years of related experience with global market presence
• Extensive experience leading user-centered innovation projects
• Intuition on what consumers want and what works in the marketplace
• Open to pursuing multiple paths to get to the best solution and not being too proud of your own ideas to listen to others
• Great selling and presentation skills.
• Experience working with China manufacturing partners on high volume consumer products
• Respect and understanding of other disciplines; including Industrial Design, User Experience, Electronics, Quality and Manufacturing
• Ability to travel

At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to build the next big thing and develop while they do. At SharkNinja, Diversity, Equity, and Inclusion is vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL of our associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.