Product Manager - Outbound
RightHand Robotics (RHR) is building a world-class team to develop robots that can grasp and manipulate everyday objects to solve the skyrocketing demands of e-commerce order fulfillment and supply chains, in general. RHR’s technology is a software-driven, hardware-enabled solution that enables our robots to pick and place products that it has never seen before.
We are seeking a Product Manager to drive our product initiatives from conception to launch and ensuing iterations. Working with customers across the US, Europe, and Asia, and our team, you will develop the product requirements that provide a high-level understanding of how features are expected to work, why they’re worth building, and how they will be measured. You will report to the Director of Product Management, and you will work closely with our sales executives and product marketers to ensure that our product capabilities are communicated effectively to our customers. You will be the voice of the customer and you will influence the product roadmap to convert our customers into raving fans of our robotic piece-picking technology.
You will:
- Assist with the development the product vision and roadmap
- Determine user requirements and prioritization leveraging both user research and product insight
- Write user narratives to imagine the experience a customer may have
- Prepare and run product demos that stand out in public events
- Develop customer-facing written materials including product documentation, tech briefs and editorial content; storyboards for videos, blog posts
- Perform market research and analysis
- Report to the Director of Product Management
- Partner with Engineering, Marketing, PR, Business Development/Partnerships, Legal, Solutions and Deployment teams.
- Create conceptual UI/UX designs and work closely with UI/UX designers for refinement
- Monitor and respond to customer feedback
- Be the voice of the customer
- Continuously make operational improvements (improved metrics, automation)
- Travel up to 25%
You have:
- Experience launching and successfully delivering products
- Product Definition expertise
- Obsessed with users, comfortable operating as the voice of the customer internally, and able to objectively translate consumer feedback into actionable initiatives
- Comfortable forming and articulating the big picture on where an industry is headed and creating/influencing product roadmaps
- Experience gathering and organizing customer requirements
- Experience performing market research
- Experience in UI/UX design
- Leadership
- Capable of leading by influence, not authority
- An analytical and metrics-driven work style
- Effective public speaking skills
- Comfortable presenting complex technical information in front of technical and non-technical audiences at all levels of the organization and in public events
- Excellent writing and editing ability
Bonus skills:
- Experience working in the industrial automation, robotics, supply chain,manufacturing, material handling, or controls industry
- Experience using UI/UX tools (i.e., Balsamiq, Sketch, etc.)
- Familiarity with data structures and algorithms, machine learning and math
Our perks include:
- Flexible vacation
- Generous premium coverage for medical insurance
- Robots, galore!
RightHand Robotics (RHR) is an Equal Opportunity Employer. We have an ongoing commitment to the creation of a workplace free of discrimination and harassment. RHR recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, sex, religion, ancestry, sexual orientation, gender identity, national origin, age, physical or mental disability, pregnancy, veteran status, marital status, genetic information, height, weight, or any other status protected by federal, state or local law. At RHR, we are committed to a fair and equitable workplace where everyone is a respected and a valued member of the team.