Antavo AI Loyalty Cloud
Product Solutions Consultant US (Hybrid – Product & Solutions Consulting)
About Us
Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform.
The Team
The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.
If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!
The Role
We’re looking for a Product Solutions Consultant — a hybrid role where deep product expertise meets consultative, pre-sales and technical consulting. You will bridge product knowledge, technical understanding, and client-facing consulting to support customers and prospects from early engagement through implementation and ongoing success.
This role blends:
- Product expertise and technical configuration knowledge
- Pre-sales demonstrations and solution consulting
- Technical architecture validation and strategic recommendations
- Cross-functional collaboration with product, engineering, and customer teams
Your Main Responsibilities
Client Engagement & Consulting
- Present the Antavo platform to prospects and partners during pre-sales engagements.
- Lead technical consulting sessions to understand client environments, integration needs, and data flows.
- Validate customer architecture designs and recommend optimal platform configurations.
- Build personalized demos and presentations that showcase business and technical value.
Product Expertise & Solution Delivery
- Act as a product expert throughout the customer lifecycle — from pre-sales through implementation.
- Lead technical workshops with the client during the implementation phase
- Configure, test and demonstrate core platform capabilities to meet business requirements.
- Translate customer use cases into product requirements and configurations.
- Answer client questions related to product features and guide them through best practices.
Technical Advisory & Architecture
- Provide feedback on integrations, APIs, infrastructure assumptions, and platform extensibility.
- Review technical designs and make recommendations aligned with Antavo capabilities.
- Clarify data requirements, integration points, and platform limits in the context of customer needs.
Internal Enablement & Collaboration
- Feed insights from client engagements into internal product, engineering, and GTM teams.
- Collaborate with product management to clarify requirements and influence the roadmap.
- Work with professional services and customer success to help transition projects post-sale.
Project Support
- Support estimation and scoping during pre-sales and hand-off to delivery teams.
- Help define initial project timelines and implementation plans based on solution complexity.
You should have
Core Skills & Experience
- 3+ years of experience in pre-sales or solutions consulting for complex SaaS products.
- Technical sales/support experience with SaaS or enterprise software platforms.
- Strong client-facing experience with the ability to translate business needs into technical solutions.
- Hands-on ability to run demos, craft technical presentations, and validate architecture.
- Experience working with and understanding of web technologies (RESTful web services, JavaScript frameworks, APIs, SDKs), integration concepts, and technical data flows.
- Familiarity with RFI/RFP processes and technical evaluation criteria.
- Excellent communication and presentation skills at all levels (from technical teams to C-suite).
- Highly self-driven, curious, and adaptable in a fast-paced, high-growth environment.
Preferred / Nice-to-Have
- Work experience at a Marketing SaaS is a plus
- Experience with loyalty or CRM technical solutions & loyalty / CRM implementation projects
- Experience with customer lifecycle
- Familiarity with e-commerce (Magento, Shopify) and marketing CRM/automation platforms (Salesforce, Oracle, Emarsys)
- Understanding of marketing automation, loyalty tech, POS/E-comm systems.
- Previous experience configuring SaaS platforms or contributing to product feedback loops.
Benefits
- Remote-always (not hybrid) company
- 27 days of annual leave (in addition to public/national holidays)
- We offer a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
- 401(k) program to help you invest in your future
- Home office setup budget
- The opportunity to quickly advance in your career
- Great remuneration package with bonuses and equity for top performers
- International vibe: we have 100+ colleagues from 8 different nationalities.
- You will have a strong team around you to support you in reaching your goals.
Why our team loves working at Antavo
- “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”
- “Truly international vibe, with different nationalities working on one mutual goal."
- "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)"
- "People here like my bad jokes."
At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation.
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