Product Owner - Remote

ICF seeks an energetic and curious Product Owner to help ICF provide comprehensive IT support services to the Centers for Medicare & Medicaid Services (CMS) for the design, development, modernization, and implementation of systems that support data collection, adjudication, and oversight of state Medicaid programs. Experience with MACPro a plus.  

This role is ideal for a strategic thinker with a strong foundation in data strategy, user research, and Agile product development. You will work closely with cross-functional teams to explore emerging opportunities, define product direction, and lay the groundwork for scalable, user-centered solutions. 

The Role: 
As a Product Owner, you will serve as the vital link between strategic vision, user needs, and technical execution. You will own the product backlog, develop and maintain a comprehensive data strategy roadmap, and translate exploratory insights into actionable user stories. This role requires a balance of analytical rigor, creative problem-solving, and collaborative leadership to guide the team through ambiguity and discovery. 

Key Responsibilities: 

• Lead the development of a unified product and data strategy roadmap across multiple exploratory workstreams. 

• Own and manage the product backlog, ensuring alignment with evolving research insights and strategic priorities. 

• Translate user research findings, stakeholder input, and strategic goals into clear, actionable user stories and epics. 

• Collaborate with user researchers, product and data strategists to validate hypotheses and shape product direction. 

• Facilitate sprint planning, backlog grooming, and iterative delivery cycles in a dynamic, discovery-driven environment. 

• Track and report on cross-functional team deliverables, identifying risks and supporting mitigation planning. 

• Communicate product vision, progress, and insights to leadership, internal teams and external stakeholders and with clarity and impact. 

• Ensure the product team delivers value iteratively using agile and SAFe practices. 

• Engage with users to understand needs and validate solutions through feedback and metrics. 

Required Qualifications: 

• Bachelor’s degree required

• 5+ years of relevant experience, including 4+ years as a Product Owner or Senior Business Analyst. 

• 4+ years of experience leading early-stage product discovery or research-driven initiatives. 

• 2+ years of experience with data strategy, data quality, and user-centered design principles. 

• 2+ years of experience managing product backlogs and roadmaps in Agile environments. 

• Must be able to obtain and maintain a Public Trust Clearance. 

• Must reside in the U.S. and have lived in the U.S. for 3 of the last 5 years. 

Preferred Qualifications: 

• Experience in the healthcare industry or with CMS projects. 

• Familiarity with human-centered design and design thinking methodologies. 

• Federal government contracting experience. 

• Prior experience working remotely in a collaborative, distributed team. 

Location: Remote (USA). Occasional travel may be required for workshops, conferences, or team collaboration. 

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [email protected]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.