GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com.
Summary
The Product Owner, Infrastructure Development plays a critical role in managing tasks related to cloud migration, infrastructure optimization, and security enhancements. This is a cross-functional role that works closely with the engineering teams to ensure the infrastructure is reliable, scalable, and cost-effective, while also meeting the needs of the business and its users.
Job Responsibilities
- Understand Business domain knowledge and operational knowledge to support delivery of prioritized programs and projects within the GeneDx Product Pillars.
- Own and prioritize product backlogs for internal and third-party applications—optimizing existing features, enabling new capabilities, and ensuring system alignment with operational goals, regulatory compliance, and user needs.
- Lead discovery and requirements gathering with cross-functional stakeholders across Laboratory Operations, Clinical teams, Data Engineering, and Quality/Regulatory.
- Partner with Engineering and cross-functional teams to design workflows and interfaces that are audit-ready, clinically accurate, optimized for efficiency and usability, and observable.
- Define milestones, epics and stories on approved projects and determine delivery timelines based on scope, dependencies, and priorities.
- Proactively Report on progress, timelines and roadblocks to stakeholders through written and oral presentations.
- Create core product documentation including PRDs, annotated wireframes, workflow diagrams, UAT scripts, and performance dashboards.
- Lead agile ceremonies including story writing, backlog grooming, sprint planning, stand-ups, demos, and retrospectives to drive alignment and unblock delivery.
- Orchestrate operational work with innovation and improvement work priorities and proactively adjust timelines.
- Define, track, and analyze KPIs related to operational performance, user engagement, and system reliability and report progress to stakeholders.
- Collaborate with Engineering and Product team experts to act as a bridge between business needs and technical execution on reliable, scalable, and cost-effective infrastructure projects.
- Responsible for managing the backlog of tasks related to cloud migration, infrastructure optimization, and security enhancements.
People Manager
This job has no supervisory responsibilities.
Education, Experience, and Skills
- Minimum 2–3 years of experience in product ownership, product management, or workflow/process optimization within a regulated, complex operations environment
- Experience of Software Engineering development practices, such as SDLC, SCRUM, AGILE
- Bachelor’s degree required; advanced degree or experience in clinical/diagnostic labs strongly preferred
- Strong systems thinking: ability to design and optimize multi-user workflows across digital and physical touchpoints
- Working knowledge of laboratory workflows, automation systems, LIMS platforms, and regulatory frameworks (e.g., HIPAA, CLIA, CAP, NYS, FDA)
- Proven success partnering with cross-functional teams including Engineering, UX, Operations, QA/RA, and Medical
- Experience translating complex requirements into clear, actionable user stories and product specs
- Familiarity with agile methodologies, iterative product delivery, and human-centered design principles
- Excellent communication, prioritization, and stakeholder management skills
- Mission-driven mindset and a sense of ownership for building systems that improve healthcare delivery
Certificates, Licenses, Registrations
There on no special Certificates, Licenses or Registrations needed for this position.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.
#LI-REMOTE
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Science - Minded, Patient - Focused.
At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.
Experts in what matters most.
With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.
SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.
From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:
TECHNICAL EXPERTISE
- High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
- Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.
CLINICAL EXPERTISE
- Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
- Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
- Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.
Learn more About Us here.
Our Culture
At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you're not just taking on a job—you're joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:
- Be bold in our vision & brave in our execution.
- Communicate directly, with empathy.
- Do what we say we're going to do.
- Be adaptable to change.
- Operate with a bias for action.
Benefits include:
- Paid Time Off (PTO)
- Health, Dental, Vision and Life insurance
- 401k Retirement Savings Plan
- Employee Discounts
- Voluntary benefits
GeneDx is an Equal Opportunity Employer.
All privacy policy information can be found here.
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