InterPayments is a San Francisco, CA-based, FinTech SaaS company sitting at the exciting intersection of payments and data intelligence. Our Mission is to empower merchants and the software vendors they use to lower payment processing costs. We create innovative data services that Fortune 1000 companies rely upon to lower fees by putting payments in competition on every swipe.
We empower dedicated team-first individuals who are driven to solve problems to foster innovation, perform at their highest potential, and make a meaningful impact - while creating meaningful relationships along the way.
ABOUT US
InterPayments Inc. is a San Francisco, CA-based SaaS company sitting at the exciting intersection of payments and data intelligence. Our mission is to empower merchants and the software vendors they use to lower payment processing costs. We create innovative data services that Fortune 1000 companies rely upon to lower fees by putting payments in competition on every swipe.
We empower dedicated team-first individuals who are driven to solve problems to foster innovation, perform at their highest potential, and make a meaningful impact – while creating meaningful relationships along the way.
ROLE
As a Product Manager, you will translate customer needs into product solutions that drive measurable impact. You’ll work cross-functionally with Engineering, Sales, and Customer Success to build, improve, and scale our payments platform.
This is a high-impact, customer-facing role ideal for someone who combines strong product execution with deep curiosity about how things work.
What You’ll Do
- Own product execution from concept to delivery, including requirements, prioritization, and release
- Translate customer and partner needs into clear, actionable product requirements
- Analyze product usage and behavior to inform roadmap decisions
- Partner closely with Engineering to scope and deliver solutions efficiently
- Engage directly with customers to understand pain points and validate solutions
- Improve and optimize payment flows, features, and user experience
- Build lightweight prototypes or tools to accelerate decision-making when needed
What Success Looks Like
- Deliver high-quality product improvements that solve real customer problems
- Drive measurable impact on customer experience and product adoption
- Maintain strong alignment across Product, Engineering, and go-to-market teams
- Consistently turn insights into actionable product enhancements
Requirements
- 6+ years of experience in a customer-facing role within payments (Product, Solutions Engineering, Implementation, or similar)
- Strong understanding of payment systems (e.g., gateways, ACH, tokenization, surcharging)
- Experience translating user behavior and data into product decisions
- Proven ability to write clear product requirements and work with engineering teams
- Strong communication skills with both technical and non-technical stakeholders
- Self-starter with the ability to manage multiple priorities and execute independently
Nice to Haves
- Startup experience
- Familiarity with tools like Jira and product analytics platforms
- Experience using AI tools to improve productivity and prototyping
Who You Are
- Customer-focused and driven to solve meaningful problems
- Collaborative and team-oriented
- Curious and technically inclined
- Impact-driven with a strong sense of ownership
- Thoughtful and structured in decision-making
InterPayments’ core values are the building blocks of how we achieve our mission: Obsess about our Customers’ and Partners’ Needs; Be Relentless, Resilient, and Responsive; Collaborate with Teammates, Customers, and Partners; Act with Integrity and Empathy; Outperform your Potential; and Communicate Honestly and Respectfully.
InterPayments is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and encourage all qualified applicants to apply.
Similar Jobs
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
