The Product Manager will oversee product initiatives, collaborate with engineering and data analytics, manage backlogs, ensure user satisfaction, and lead training sessions for internal users.
Who we are:
At Better Life Partners, we provide what it takes to heal from addiction. Wherever. Whenever.
We work alongside community-based organizations to meet our members where they are, no matter what recovery looks like to them. By combining virtual and in-person counseling, community support, and access to life-saving medication, we help people move beyond addiction to find belonging, love, and purpose.
If you’re looking to roll up your sleeves and meet hard challenges head-on, then we’re looking for you.
The role:
As a Product Manager, Digital Solutions, you will be responsible for identifying and specifying product initiatives and partnering with engineering for the full lifecycle of product development—from inception and prioritization, through design, specification, and development, and finally to launch, follow-up, and iteration. You will be the expert on the products we build and will have a deep understanding of the users and how they engage with the systems. You will care deeply about the quality of the products we ship, play a key role in the training and delivery of software to our users, monitor their impact on operations, and embrace accountability. Most importantly, you will have a huge impact on our members and our employees, partnering directly with our Senior Leadership Team.
Unless otherwise specified, this position is remote (work from home). Candidates must reside in one of the following states: Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, or Connecticut.
What you will do:
- Oversee one or more product initiatives aligned with company and product goals and strategies. Owns and manages backlog
- Collaborates cross-functionally with Engineering, Data Analytics, Product and all cross-functional teams to deliver solutions that provide best-in-class products and are received with high satisfaction from our users and deliver on the expected outcomes
- Owns ensuring clear acceptance criteria for planned solutions
- Identify important measures of success and use these to identify new opportunities from meeting expected outcomes
- Demonstrates deep understanding of Ascent, Better Life Partners’ proprietary healthcare platform, its users and how they engage with the system
- Advocates for users and ensures impact, usability and user satisfaction are taken into account with each change
- Training & Onboarding: Leads training sessions and creates documentation to help onboard new internal users, ensuring they can utilize the platform effectively
- Provides on-going training and documentation to support existing users
- Continuous Improvement: Collaborates with other teams to support increased team velocity and the improvement of user satisfaction
- Serves as a mentor to more junior team members
You are a good fit if you have:
- 3-4 years experience as a Product Manager
- Gifted at interfacing with and influencing stakeholders
- Experience creating and communicating Product Requirements Documents (PRDs) or demonstrated strong analytical and writing skills
- User-centric mindset with the capability to perform discovery and user research and translate into actionable work for teams
- Able to distill product roadmaps into digestible and relevant presentations to key stakeholders
- Strong ability to prioritize effectively and manage multiple initiatives concurrently
- Excellent communication, collaboration and presentations skills
- Experience in Agile Software Development
It will also be great if you have:
- Experience in healthcare is not required, but is a huge plus
- Bachelor’s degree or equivalent, in a technical field
- Use of no-code tools
- Familiarity with AI tools
Work location requirements:
- BLP operates in hybrid and remote work environments, which allows us to better meet our members and partners where they’re located. Candidates applying for this role must be willing and able to travel locally within the communities we serve and/or travel to onsite meetings as expected in coordination with their department and business needs.
When working from home, the requirements include:
- Must have reliable internet service with a fast upload/download ability
- Ability to ensure any protected health or proprietary data/information is not visible (or audible) to others in any work location
- Must have a quiet space to speak to members, team members, or external partners with minimal background noise and distractions
In addition to a competitive compensation package, we’re offering the chance to be the change you wish to see in your community. Help us work toward a future where everyone can have a healthy life filled with belonging, love, and purpose.
We’re a recovery-friendly workplace that values family life, diversity, equity, and inclusion.
Top Skills
Agile Software Development
Ai Tools
No-Code Tools
Similar Jobs
Big Data • Fintech • Mobile • Payments • Financial Services
Lead the 'Pre-Swipe' Experience for Affirm Card, optimizing user onboarding and activation. Drive innovation and manage cross-functional teams to eliminate friction in the activation funnel.
Top Skills:
AmplitudeSQL
.png)
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
As a Product Manager, lead the development of staking features for institutional clients, focusing on collaboration, client feedback, and product strategy.
Top Skills:
B2B ProductsBlockchainCryptoStaking
Information Technology • Cybersecurity
The Staff Product Manager will lead the development and implementation of billing systems, collaborating with engineering and internal stakeholders to align business needs and enhance customer payment experiences.
Top Skills:
AzureBackend SystemsBilling SystemsCloud ServicesCrmsMicroservices ArchitectureSalesforceStripe
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
