Product Manager

We’re excited to share that Yext has recently joined forces with Hearsay Systems, forming a unified organization that is stronger than ever. This strategic acquisition enhances our ability to deliver world-class solutions by combining industry-leading digital presence management with compliant engagement solutions across social media, text, and voice. As we begin this exciting new chapter together, we’re looking for passionate, driven individuals to help us integrate and continue to innovate in our shared mission.

This role will be part of the Hearsay team, now an integral part of Yext. 

This is a hybrid position, offering the flexibility of remote telework with the requirement to be on-site at least one day per week on average. Occasional adjustments may be made based on team needs or project demands.

As a Yext Product Manager, you will drive product development and innovation by breaking down complex problems. You will meet customers and work closely with design, engineering, data science, product marketing, customer teams and more to drive discovery to product from start to finish. This role is highly cross-functional – we are constantly presented with opportunities to learn new things and have a big impact throughout our business. We encourage outstanding, high agency individuals interested in having a key role at a great company to apply for this rewarding position. 

What You’ll Do

• Lead the end-to-end product development lifecycle, from ideation to execution
• Collaborate closely with cross-functional teams to define and deliver products that solve customer problems and drive business growth
• Obsess over the problem space in lockstep with engineering, design, and product marketing
• Meet with current and prospective customers to understand their needs to guide product planning
• Investigate and analyze requests from customers, partners, and stakeholders, designing solutions and driving implementation
• Coordinate feature launches, including testing, beta programs, facilitating documentation, training, customer communication, and adoption measurement
• Present and story tell around current and future product capabilities to internal and external audiences
• Stay updated on industry trends and their potential impacts on our product 
• Serve as a resource for employees with product questions and needs

What You Have:

• Bachelor’s Degree preferred, or equivalent combination of education, training and experience 
• 3-5 years of product management experience in a technology-driven company (preferably SaaS, B2B, Martech), with a track record of successfully launching and iterating products
• High agency and initiative-taking ability in a dynamic environment
• Strong leadership, communication, and interpersonal skills to inspire cross-functional teams
• Product mindset with a vision-to-outcomes capability
• Proficient in discussing software systems and proposing improvements
• Excellent written and presentation skills
• Effective collaboration skills in a team environment
• Strong time-management skills and ability to manage multiple initiatives
• Solid work ethic and commitment to delivering high-quality work
• A true team player who brings energy, empathy, and alignment to every collaboration
• Experience writing SQL is a plus

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