Product Manager Vice President - Receivables

As a Product Manager in Receivables, you are an integral part of the team that innovates new product offerings and leads the end-to-end product
life cycle.  

We are looking for a Receivables Product Manager to manager our suite of products in Canada. The Receivables suite of products includes Wholesale Lockbox, Receivables Online, Remote Deposit Capture, Currency Services and more.   

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.  

Job responsibilities 

• Responsible for establishing themselves as a subject matter expert for the Receivables suite of products to support & collaborate with partners across the Firm 

• Responsible for oversight of complex client onboarding and client service 

• Cultivate partnerships and collaborate across stakeholders, including Operations, Technology, Implementations, Sales, and Service to assure alignment and successful execution of key initiatives  

• Partner closely with Technology and Operations to prioritize and deliver new product features and capabilities required for client commitments  

• Coordinate internal and external communications about product updates 

• Produce data driven analysis to maximize revenue opportunities 

• Promote a culture of continuous improvement to reduce errors and simplify processes  

• Work independently and understand how the role supports Receivables as a whole, including special projects and initiatives related to our business 

• Maintain product and system documentation (user guides, implementation, marketing sheets, training decks, procedures) 

• Support all compliance and risk related initiatives as necessary including auditing of documentation, risk analysis, and other product due diligence initiatives 

• Review and certify monthly billing activity to ensure accuracy and completeness of revenue capture 

• Understand and analyze industry trends, risk and regulatory developments and competitive landscape 

Required qualifications, capabilities, and skills 

• 5+ years of experience or equivalent expertise in product management or a relevant domain area 

• Advanced knowledge of the product development life cycle, design, and data analytics 

• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management 

• Demonstrated written and verbal communication and diplomacy skills to work cross-organizationally to influence others, drive results/change and implement projects/processes 

• Strong analytical and problem-solving skills, organizational skills, attentive to detail and ability to work with minimal supervision 

Preferred qualifications, capabilities, and skills 

• Demonstrated prior experience working in a highly matrixed, complex organization 

• Proven success and ability to execute tactical and strategic initiatives using a structured approach 

• Adaptable, dependable, and flexible regarding work assignments and work schedule 

• Excellent time management and is a self-starter with the ability to deliver results on-time 

• Proficient knowledge of Microsoft tools including:  Word, Excel, PowerPoint