Product Manager, ION

Department: Product

Job type: Full Time, Exempt

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Job Summary

We are hiring a Product Manager, ION to lead the roadmap and execution for the underlying forecasting and delivery capabilities that power Ascend’s performance and Impiricus’s industry leading Network of opted-in HCPs. This is an infrastructure oriented product that sits underneath the UX/UI.

This role is ideal for a technical product manager who is self-sufficient in navigating and analyzing datasets, highly collaborative, and comfortable working across data, delivery systems, and platform infrastructure. You will partner with Engineering, Data, QA, and cross-functional stakeholders to deliver scalable capabilities that improve forecast reliability, network utilization, and operational efficiency while supporting continued product growth.

You will own core ION initiatives from definition through rollout, including controlled production enablement, instrumentation, and ongoing optimization.

Responsibilities: 

• Define and manage the roadmap for ION capabilities that improve network-level decisioning, forecasting, and delivery outcomes.
• Translate business goals and operational needs into clear technical requirements, milestones, and success metrics.
• Prioritize platform investments that balance near-term impact with long-term scalability and maintainability.
• Partner with Product leadership to align ION roadmap decisions to broader Ascend and RightChannel priorities.
• Collaborate with Marketing to develop external publications and industry content that communicate ION's innovation and reinforce Impiricus's position as a leader in AI-powered HCP engagement.

• Drive end-to-end delivery of ION initiatives across planning, requirements, implementation, launch, and iteration.
• Partner closely with Engineering and Data teams on technical design trade-offs, scope, and rollout sequencing.
• Establish clear product requirements for data processing workflows, optimization outputs, and delivery orchestration.
• Ensure robust documentation and repeatable operational processes across teams.

• Define product requirements for forecasting transparency, risk visibility, and delivery explainability.
• Partner with teams to improve reliability and performance of daily decisioning workflows and production jobs.
• Drive instrumentation and reporting for product health, forecast confidence, delivery outcomes, and operational efficiency.
• Identify opportunities to improve utilization and reduce manual effort through smarter platform behavior.

• Lead phased rollout strategies (e.g., shadow/advisory/controlled enablement) to de-risk launches.
• Partner with QA and Engineering on test strategy, simulation coverage, and production readiness criteria.
• Define success and guardrail metrics for incremental enablement and broader adoption.
• Ensure clear failure-handling expectations, recovery plans, and stakeholder communication during rollout phases.

• Work across Product, Engineering, Data, QA, Commercial, and Operations to align priorities and execution.
• Translate ION platform capabilities and performance outcomes into clear, business-relevant narratives that enable Commercial and client-facing teams to articulate Impiricus's decisioning value.
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders.
• Support internal enablement by translating platform capabilities into practical business impact.

Qualifications & Experience

• 4+ years of product management experience, with meaningful ownership of technical or platform-focused products.
• Proven track record shipping complex, data-driven capabilities in SaaS, marketplace, or infrastructure-heavy environments.
• Strong technical fluency with backend systems, APIs, data pipelines, and production workflows.
• Experience partnering deeply with Engineering and Data teams on architecture-informed product decisions.
• Strong analytical skills and experience defining success metrics, instrumentation, and performance dashboards.
• Excellent cross-functional communication and execution skills in fast-paced, high-growth environments.

The base salary range for this role is $105,000-$150,000

Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth.

Important Notice

To protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to [email protected]

Benefits:

Impiricus focuses on taking care of our teammates’ professional and personal growth and well-being.

 Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
 HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
 Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance
 Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months)
 Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
 401(k): Save for your future with tax advantages (and company match!)

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.