Product Manager - Consumer Capabilities

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What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.
Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

TransUnion is seeking a strategic and experienced Product Manager to lead the development of regulatory, compliance, and privacy capabilities across our product ecosystem. This role is pivotal in ensuring our platforms meet evolving global standards, embed privacy by design, and support enterprise-wide compliance initiatives.

This product manager will drive the roadmap for consumer regulatory services—such as freeze, lock, fraud alerts, and dispute processes—across web and API interfaces. Collaborating cross-functionally with legal, compliance, engineering, and business teams, you’ll deliver scalable, trustworthy solutions that uphold transparency and operational excellence.

• 10+ years’ experience in Product Management / Technology Management / Program Management in consumer facing industries in the US
• Bachelor’s Degree required, MBA / Master’s degree preferred
• Proven experience in product management within regulatory, compliance, or privacy domains or experience in working with legal, compliance and regulatory teams
• Strong understanding of financial services, consumer protection laws, and digital product ecosystems.
• Ability to simplify complex regulatory concepts into user-centric product solutions.
• Demonstrate ability to influence, collaborate and communicate effectively across the organization
• Ability to act in a fast-moving environment in a matrix structure
• Drive to make independent decisions as a thought leader to accelerate innovation

Impact You'll Make:

You will be working to shape the future of consumer trust and data protection in financial services. While driving modernization of regulatory services through tech-forward solutions, you will have visibility and high exposure to senior leadership and enterprise wide initiatives. More importantly, you will be a part of a team that prioritizes transparency, privacy and consumer empowerment.

Product Strategy & Vision

• Define and execute the roadmap for regulatory and privacy capabilities aligned with enterprise risk and governance goals.
• Champion technology modernization and modular development of lightweight regulatory components.

Subject Matter Expertise (SME)

• Serve as the SME for consumer regulatory services (e.g., lock/freeze gateway, dispute, fraud alert).
• Interpret and translate evolving legal and compliance requirements into actionable product behaviors and features.

Cross-Product Integration

• Partner with the Digital Self-Service (DSS) team and external customers to implement regulatory features in light of operational systems and foundational product capabilities.
• Support integration of regulatory services into products like Sontiq IdentityForce, CreditView Dashboard, and MyTrueIdentity, offering UX and content guidance.

Privacy Leadership

• Own privacy-related functionalities for TransUnion within DSS, ensuring compliance with state consumer data privacy laws and corporate initiatives.

Scalable Development & Compliance

• Ensure regulatory products meet compliance standards, deadlines, and operational monitoring requirements.
• Support audits, policy adherence, and legal documentation for regulatory offerings.

Risk Mitigation

• Proactively identify regulatory risks and design product solutions that balance compliance with business agility.
• Lead issue triage and resolution in collaboration with legal, risk, and operations teams.

Cross-Functional Collaboration

• Translate complex regulatory requirements into scalable product features through close collaboration with legal, compliance, data governance, and engineering teams.

Regulatory Enablement

• Build foundational tools for auditability, consent management, data retention, and access control.

Metrics & Reporting

• Define KPIs to measure product effectiveness, compliance coverage, and user adoption.
• Present insights and progress to senior leadership.

#LI-TE1

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting [email protected].

Pay Scale Information :

The U.S. base salary range for this position is $90,000.00 - $135,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

 

TransUnion's Internal Job Title:

Manager I, Product Management