Product Manager and Designer

Product Manager & Designer

About Pinned Golf

We're one of the fastest-growing brands in golf tech, building products that help people play better and have more fun. Our tagline says it: Better Vibes, Better Golf. Our products have been covered in Forbes and Sports Illustrated, and are on the bags of PGA instructors and tour caddies.

We started with hardware that golfers actually want to carry; the Caddie GPS Tablet, the Prism+ Rangefinder, and the Sound Stick PRO. Those products earned us back-to-back PGA Show Best New Product Awards and a rapidly growing customer base across retail, green grass, and direct-to-consumer channels. Now we're building the connected software experience that ties it all together.

We're founder-led, all three cofounders are still here. Rapid growth has kept us well capitalized on our own terms. The team has doubled in the last 12 months and will probably grow another 50% in the next. And in all of that, no one has ever quit.

We move fast, care deeply about product quality and customer experience, and hold ourselves to a high standard in how we build, communicate, and operate. A lot of candidates won't be able to keep pace here, and that's fine,  this company isn't for everyone. But if it's for you, you'll know.

About The Role

This is a rare chance to help define the software layer for a rapidly growing hardware brand with an existing customer base, distribution footprint, and product momentum already in place. 
 

You'll be the first software PM at Pinned Golf, working directly under the CTO. This is the PM + designer role described in Shape Up: one person who can shape problems, design solutions, and partner with engineers through the cycle. You'll pair with our four-person engineering team (CTO + 3 engineers) on every six-week cycle.
 

This is not a project-management role. It's a product role for someone who can hold the customer's perspective, design the experience, and stay close enough to the work that the right tradeoffs get made when reality hits the cycle. 

What You’ll Do

• Shape work alongside the CTO. Take raw problems, surfaced from user testing, support, sales, and your own intuition, and turn them into pitches with a clear appetite, solution sketch, and rabbit holes called out.
• Run the Beta program. Own recruiting, communication, feedback collection, and triage. Beta is our most important signal loop.
• Own user testing. Plan and run sessions, synthesize what you hear, and feed it back into shaping.
• Design inside the cycle. Produce the Figma work that engineers build from. Work hill- chart-style: resolve unknowns first, polish last.
• Partner with engineers daily during the six weeks.  Answering questions, killing scope when needed, and protecting the appetite.
• Participate in the betting table during cool-down. Bring your pitches, defend them, and help decide what bets the team makes next cycle.
• Stay close to support and sales. Sit in on calls. Read the tickets. The patterns there are where the next pitches come from.

What We're Looking For

Must-haves

• You are a golfer. You play. You know what it feels like to be on the tee, in the rough, on the green. We're not asking for a competitive handicap, we're asking that the product is something you actually use and care about.
• You have shipped a mobile app. Real users, real app store, real bugs. You know what it takes to get from idea to live product.
• PM + design hybrid experience. You've done both.  Shaping product decisions and producing the design work yourself. You're comfortable being the only person in the room responsible for both.
• Strong Figma fluency. This is your primary tool day-to-day.
• You can run user research yourself. Recruit, interview, synthesize, share back. You don't need a researcher to tell you what users think.
• Comfort with Shape Up. You either know it well or are excited to work this way. Six on, two off, written pitches, fixed time / variable scope.

Nice-to-haves

• Golf industry experience. Time at a golf-tech company, course operations, equipment, instruction, or media is a significant plus.
• Shipped a consumer app at scale. Hundreds of thousands of users or more. Experience with hardware-connected apps (BLE, companion-device pairing, firmware update flows).
• Familiarity with Flutter. You don't need to write Dart, but it helps to know the medium.
• Experience designing for adjacent domains. Fitness/sports tracking, wearables, social, marketplaces.
• Hardware-connected app experience. The Pinned app talks to our tablet, rangefinder, and speakers, that integration is the product.

Logistics

• Location: Boston area with willingness to come into the office, is highly preferred but not a must.
• Employment: Full-time, W-2.
• Equal Opportunity: Pinned Golf values talent, attitude, and integrity—period. We’re proud to be an equal opportunity employer.
• Compensation: Competitive salary, bonuses, and benefits.
   

How To Apply

Email: [email protected]

Please include:

• A portfolio of mobile product / design work (shipped products preferred)
• A short note on your golf game,  handicap, home course, how often you play, what you love about the game
• One example of a product decision you shaped end-to-end: how the problem came in, how you framed it, what you shipped, and what happened