Supports product managers across discovery, user research, requirements writing, technical planning, testing, documentation, launches, and product improvement initiatives for a telehealth SaaS platform. Collaborates with engineering, design, and customer-facing teams; investigates bugs, analyzes feedback and usage metrics, researches competitors, and presents findings. The intern gains hands-on experience prioritizing opportunities, evaluating tradeoffs, and measuring product outcomes.
About Bask Health
RequirementsRequirements
Bask Health provides a full-service SaaS platform that enables doctors, entrepreneurs, and healthcare businesses to build, manage, and grow direct-to-consumer telehealth businesses.
We're an entrepreneurial, product-focused team that values ownership, speed, and exceptional execution. We work in small teams, tackle complex problems, and expect everyone to take an active role in building and improving our products.
About the RoleWe're looking for a Product Management Intern to gain hands-on experience building and improving software products at Bask Health.
You'll work alongside product managers, engineers, designers, and customer-facing teams to understand user needs, research product opportunities, and help deliver improvements across our telehealth platform.
This is a hands-on internship for someone who enjoys solving problems, learning how software works, and turning ideas into practical solutions. You'll participate in product discovery, technical planning, testing, and launches while contributing to projects that support real users.
We're looking for someone who is curious, analytical, comfortable with technology, and eager to learn how products are built from initial idea through launch.
What You'll Do- Support product managers in planning and improving features across Bask's telehealth platform.
- Help gather feedback from merchants, patients, clinicians, and internal teams to identify user needs.
- Participate in product discovery, user research, and competitive analysis.
- Assist with writing product requirements, user stories, and acceptance criteria.
- Work with engineers and designers to understand technical requirements and potential solutions.
- Help investigate product issues, reproduce bugs, and document findings.
- Support product testing and quality assurance before new features are released.
- Research competing products, industry trends, and emerging technologies.
- Help analyze product usage, user feedback, and basic performance metrics.
- Assist with organizing product documentation, development priorities, and project updates.
- Participate in product planning meetings, feature reviews, and technical discussions.
- Explore opportunities to improve workflows, usability, and efficiency across Bask's applications.
- Support product launches and help gather feedback after release.
- Take ownership of smaller research, documentation, testing, or product improvement projects.
- Present findings, recommendations, and project updates to product and engineering teams.
- Learn how to prioritize product opportunities, evaluate tradeoffs, and measure outcomes.
RequirementsRequirements
- Interest in product management, software development, and building technology products.
- Foundational understanding of how websites, applications, or software products work.
- Some hands-on technical experience through coursework, personal projects, internships, or independent learning.
- Familiarity with at least one programming language, such as JavaScript, TypeScript, or Python.
- Strong analytical thinking, research, and problem-solving skills.
- Ability to organize information, document findings, and communicate ideas clearly.
- Strong attention to detail and willingness to investigate problems independently.
- Ability to learn unfamiliar technologies and software tools quickly.
- Comfortable collaborating with engineers, designers, and cross-functional teams.
- Excellent written and verbal communication skills.
- Willingness to receive feedback, ask questions, and contribute ideas.
- Ability to take initiative and manage assigned responsibilities in a fast-moving environment.
- Currently pursuing or recently completed studies in Computer Science, Engineering, Business, Design, or a related field.
- Previous internship, coursework, or project experience involving product management or software development.
- Experience building a website, application, prototype, or other technical project.
- Familiarity with JavaScript, TypeScript, React, Next.js, or modern web development tools.
- Experience with user research, usability testing, or competitive analysis.
- Familiarity with product management tools such as ClickUp, Jira, Linear, or Notion.
- Experience writing user stories, product requirements, or technical documentation.
- Familiarity with product analytics, spreadsheets, or basic SQL.
- Experience using AI tools for research, prototyping, or software development.
- Interest in SaaS platforms, e-commerce, or consumer-facing applications.
- Interest in telehealth, digital health, or healthcare technology.
- A portfolio, GitHub profile, or examples of projects demonstrating initiative and technical curiosity.
Similar Jobs
.png){kind=logo}
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Sports • Analytics
Supports product lifecycle activities from customer discovery through launch. Conducts research, translates findings into product requirements, writes Linear tickets, collaborates with engineering and design, prototypes concepts, supports launches, tracks metrics, evaluates feedback, recommends iterations, and contributes to product strategy. Partners with marketing, education, sales, customer success, and other teams across multiple projects.
Top Skills:
Generative AiLinear
.png)
Edtech • Software
Supports the product lifecycle for web and mobile education products, including user research, requirements gathering, roadmap prioritization, sprint ceremonies, product documentation, competitive analysis, and post-launch performance analysis. Partners with Engineering, Design, Analytics, and Customer Experience teams to define requirements, track metrics, synthesize feedback, and improve experiences for K-12 educators, students, and families.
Top Skills:
AgileAmplitudeAsanaConfluenceGoogle AnalyticsJIRAMixpanelProductboardSaaSScrum
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Supports product, design, and engineering teams by researching customer needs, competitors, market trends, and AI tools. The intern will translate insights into feature plans, identify product opportunities, build prototypes, collaborate with customers and partners, and help create innovative product solutions. The role requires full-time enrollment in a technical degree program and availability for a 40-hour weekly internship in the Pacific Time Zone.
Top Skills:
AI
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
