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Product Management Director - B2B Commerce

Posted 10 Days Ago
Be an Early Applicant
4 Locations
212K-335K Annually
Expert/Leader
4 Locations
212K-335K Annually
Expert/Leader
Lead product management for B2B Commerce, shaping product vision, collaborating with teams, driving customer success, and supporting sales activities.
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Job Category

Product

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Director of Product Management – B2B Commerce
 

The B2B industry continues to evolve, and digital expectations are sky-high. B2B Commerce customers are looking to differentiate and win by building self-service experiences that can support any complex transaction at scale. We’re looking for an outstanding product leader to help drive the evolution of B2B Commerce. Someone who will shape the future of how customers extend the 

platform to achieve their business specific requirements, and help unlock the most complex transactions within self-service experiences.

This role is responsible for building flexible, intuitive, and scalable commerce solutions with Salesforce’s B2B Commerce product. This includes setting a product vision grounded in customer success, and driving execution of that vision alongside partners in engineering, UX design and marketing. The role will play a heavy role in both pre and post sales activities with customers. We need someone who is comfortable working with customers at different levels. An individual who can talk about the business and bring like-minded customer use cases and success stories to customer executives, while simultaneously getting detailed on specific capabilities with an implementation partner or customer stakeholders.
 

What You’ll Be Doing

You’ll set the vision and build the framework for extensibility across all B2B Commerce capabilities, and drive interoperability across Salesforce clouds-specifically with Salesforce’s Revenue Cloud products. Additionally, you’ll play a critical role in GTM activities helping shape our marketing messaging and engage with customers pre-purchase to help them understand the capabilities and value our product can provide. 

This role requires a technical mindset to partner with engineering on how our customers can best build their own business processes and experiences, while promoting maximum reuse of the B2B Commerce product. As a cross-functional leader, you’ll own our roadmap with Revenue Cloud with the goal to unlock the most complex purchasing processes in a self-service portal. You’ll be expected to work closely and form relationships with customers and partners to ensure product-market fit, customer adoption and long-term platform success.

Outside of building the product, you’ll partner closely with sales to support pre-purchase conversations and challenges that may occur during or after implementation to ensure customer success. You’ll work closely with our marketing team to scale our messaging both within Salesforce and externally. Internally, you’ll enhance and help maintain an already strong product culture rooted in empathy, technical curiosity, outcome-driven thinking and customer success. 


Required Qualifications

  • 10+ years in product management

  • Experience owning product strategy and delivery for commerce products

  • Strong understanding of B2B Commerce customers and use cases across several industries

  • Background working closely with customers, implementation partners and sales teams

  • Demonstrated ability to collaborate with engineering, UX design and cross-functional teams

  • Clear and compelling communicator with executive presence and storytelling ability

  • Track record of delivering and launching “0→1” products and scaling them successfully


Desired Qualifications

  • B2B Commerce domain experience, especially in extending or customizing to achieve customer specific requirements

  • Design and UX orientation with an ability to envision compelling, modern experiences.

  • Experience working with customers during pre-purchase discussions, and challenges encountered during implementation

  • Previous work in high-growth, innovation-focused, customer-centric environments

  • Technical degree or MBA is a plus


Why Join Us

This is your opportunity to help B2B Customers unlock greater efficiency and improve their bottom line through digital commerce. We’re building at the frontier of technology and consumer experience—and we’re looking for leaders who want to leave a lasting mark. You’ll join a passionate, collaborative team where innovation is encouraged, and your impact will be felt by millions of users. 

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $230,800 to $334,600.

For California-based roles, the base salary hiring range for this position is $230,800 to $334,600.

For Illinois based roles, the base salary hiring range for this position is $211,500 to $306,600.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

Top Skills

B2B Commerce
Engineering
Salesforce
Ux Design

Salesforce Burlington, Massachusetts, USA Office

5 Wall St, Burlington, MA, United States, 01803

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