Product Initialization Representative

JOB OVERVIEW:

The Product Initialization Representative is responsible for prioritizing, creating, and completing stock and non-stock new item requests for the sales team and customers. This role works closely with internal partners including Sales, Product Category Management (PCM), Risk, Quality and Regulatory to ensure items are created accurately and in a timely manner. This position also partners with suppliers to collect and verify product and regulatory information to ensure company compliance. This role supports customer satisfaction by completing item setup within the required KPIs and maintains online databases with all product and supplier information for corporate quality processes and audits.

KEY RESPONSIBILITIES:

• Manage stock and non-stock item requests based on the request of customers and sales team.

• Create and activate new product records in internal systems, ensuring all product, pricing, and regulatory information is accurate and complete.

• Coordinate with Supplier Partners, Inventory Management, Sales, and PCM to confirm inventory levels and item details as needed.

• Obtain all item details from suppliers including acquisition cost, item descriptions, and value attainment data, ensuring accuracy for item creation and updates.

• Gather all regulatory details required for item creation through various methods such as contacting suppliers, researching FDA websites and databases, reviewing supplier websites, and performing google searches. Regulatory details include all FDA Medical Device, Pharmaceutical and OSHA related information such as SDS, shipping and storage requirements, National Drug Code’s, Global Trade Identification Numbers, and all other required regulatory details needed to complete item setup.

• Determine all appropriate internal product category coding, tax codes and shipping types for each item.

• Enter all collected information into the PIX system and maintain corresponding information within PIX forms

• Assist internal teams to address questions related to newly created items.

• Maintain online databases with all product and supplier information to support corporate quality processes and audits.

• Assist the Regulatory team with monthly reporting.

• Participate in all internal and external ISO audits as needed.

• Ensure customer satisfaction by completing item set up with the required KPI’s.

• Perform other duties and special projects as required.

SPECIFIC KNOWLEDGE & SKILLS:

• Proficient in Microsoft Outlook, Word, and Excel preferred.

• Must have strong communication skills.

• Extremely detail oriented.

• Ability to multi-task.

GENERAL SKILLS & COMPETENCIES:

• Strong time management skills and the ability to prioritize work and meet deadlines

• Very good attention to detail and accuracy

• Customer service oriented and the ability to work with complex issues

• Ability to plan and arrange activities

• Very good interpersonal communication skills

• Very good written and verbal communication skills

• Ability to maintain confidential and highly sensitive information

• Ability to work in a team environment

• Ability to multi-task

• Ability to manage conflict

• Capacity to work effectively under pressure

• Establish productive working relationships at multiple levels within the organization

MINIMUM WORK EXPERIENCE:

Typically 3 or more years of related experience.

PREFERRED EDUCATION:

Typically High School education, vocational training and/or on-the-job training. Bachelor’s degree preferred.

TRAVEL / PHYSICAL DEMANDS:

Travel typically less than 10%. Office environment. No special physical demands required.

The posted range for this position is $37,735 - $58,962 which is the expected starting base salary range for an employee who is new to the role to be fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

• Other benefits available include: Medical, Dental, and Vision Coverage, 401K Plan with Company Match, PTO [or sick leave if applicable], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. 

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

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