Product Designer (Boston, Ma)

About HqO

HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO’s REX (Real Estate Experience) Platform assesses the health and performance of a person’s experience within a physical space while providing the necessary tools for operators to manage and optimize it, all from one central location. 

HqO has been trusted to power 400 million+ square feet across 1800+ properties in 32 countries, and we’re backed by some of the world’s most prominent VC and real estate companies as we continue to grow rapidly across the world.

We’re driven by our core values of LET’S GO (Learning, Excellence, Truth, Service, Goodness, Ownership) which define our culture and push us to do our best work every day. If you want to join a fast-growing, highly collaborative, and supportive team that is at the forefront of real estate transformation, we’re the company for you.

About the role

We’re hiring a Product Designer to join our Boston-based Product Design team, reporting to the Director of Product Design. This position will enjoy a collaborative hybrid work model, with a minimum of three days per week (Tuesday–Thursday) in our Boston office.
Our Product Design team crafts the digital experiences that elevate how people interact with their workplaces. These products serve both end-users (tenants and employees in buildings) and enterprise clients (property teams), each playing a critical role in our value proposition. Achieving this vision requires exceptional execution, creative problem-solving, and a relentless focus on quality. As a Product Designer at HqO, you will shape these experiences from concept to launch, turning complex workflows into intuitive, accessible solutions that just work and delight our users. This role is pivotal to our mission of connecting real estate to people by making every interaction with our platform easy, engaging, and even fun.

What you'll do

• Collaborate cross-functionally: Work in small, autonomous teams to brainstorm ideas, build prototypes, and iterate quickly from concept to shipped product. You’ll be involved end-to-end – from initial discovery and ideation through launch and iteration.
• Design and iterate user experiences: Create wireframes, flow diagrams, and interactive prototypes that illustrate new features and improvements. Design intuitive interfaces and interactions for both web and mobile, and refine them through user feedback to ensure a polished, best-in-class experience.
• Leverage modern tools and AI: Use the latest design tools and methodologies to accelerate our process. Experiment with generative design and AI-driven prototyping – including tools like Cursor and v0.dev – to quickly explore UI ideas, build prototypes, and validate concepts with users and stakeholders.
• Champion user-centric design and testing; advocate for our end users at every step. Plan and run user tests, synthesize insights, and use both qualitative and quantitative feedback to shape the product. Work closely with solution managers to help define problems, clarify requirements, and ensure we’re solving the right user needs.
• Aim for lovable products: We don’t stop at “viable” – we strive for “minimum lovable product.” Sweat the details and focus on craft and quality so that every feature we ship isn’t just functional, but something users genuinely enjoy and find delightful.
• Contribute to and evolve our design system: Help build and evolve HqO’s design system to ensure consistency and scalability across all our applications. Create reusable components, establish style guidelines, and collaborate with other designers and engineers to implement them across the product.
• Help shape how we work: Bring new ideas for process, tools, and collaboration. Share best practices in AI-assisted design, prototyping, and front-end experimentation, and help level up the broader team.

What you bring

• 3+ years of experience in product, UX, or UI design, ideally in SaaS or complex digital products, with a portfolio that shows strong end-to-end product thinking and high-quality execution.
• Mastery of modern design and prototyping tools and a strong grasp of interaction design, information architecture, and visual design fundamentals.
• Technical fluency and curiosity: you’re comfortable collaborating closely with engineers, understand how designs get built, and are excited by tools like Cursor, v0.dev, and other tools that help you move faster from idea to prototype. Front-end experience (even light) is a plus.
• Experience with user research and testing: you know how to frame hypotheses, run usability tests or interviews, and translate findings into clear design decisions and next steps.
• A self-starter mindset: you take ownership, thrive in ambiguity, and move work forward without waiting to be told what to do. You have a bias for action and know when “good enough to test” is better than “perfect someday.”
• Strong collaboration and communication skills: you’re open, low-ego, and feedback-seeking. You can clearly explain your design rationale to designers, engineers, and non-design stakeholders, and you’re comfortable presenting your work.
• High bar for quality and detail: you care deeply about craft – from the underlying UX flows to the microcopy, states, and visual polish that make an experience feel truly refined.
• Alignment with our values and culture: you like working hard on meaningful problems, enjoy collaborating with smart, kind people, and believe that having fun and pushing for excellence are not mutually exclusive.

Pay & Benefits

The compensation range below includes base salary and bonus or on-target incentive compensation, if applicable. The range reflects HqO’s reasonable, good-faith estimate of what the company expects to pay for this role at the time of posting.

Range: $154,000 - $169,400

Actual compensation will vary based on factors such as skills, experience, and qualifications. In addition to cash compensation, HqO employees are eligible for equity and comprehensive benefits.

Perks & Benefits at HqO

At HqO, we believe great work starts with great people, and supporting them inside and outside the office. Our benefits are designed to help you stay healthy, grow your career, and enjoy life along the way. We offer:

• Comprehensive medical, dental & vision plans for you and your dependents
• Fully paid parental leave (12 weeks), in addition to state and federal leave standards
• Pre-tax commuter benefits for qualified travel expenses
• Access to professional development tools, like free membership to LinkedIn Learning (thousands of expert-led courses)
• In-Office First Culture: Employees are in-office Tuesday, Wednesday, and Thursday
• Unlimited time off to recharge

How to apply

For consideration, please submit your resume.  We appreciate your interest in HqO and will be back in touch if it seems like your background and experience is a good fit!