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Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Boston, New York, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Meta, Microsoft, NASA, Starbucks, and USAA.
This opportunity is a part of Blink's Embedded practice which supports long-term opportunities with some of Blink’s largest client partners.
Duration: Ongoing
Location: Remote within the United States, preferred location Seattle, WA or Dallas, TX
What you will be doing
- Leading and executing on innovative and engaging digital products that delight customers and drive business results. Working within cross-functional product development team(s) – producing deliverables and artifacts, including requirements visualization, participatory design, concept models, scenarios, user journeys/flows, wireframes, interactive prototypes, and visual designs
- Providing feedback and direction to ensure intuitive and innovative solutions and driving consistency following established experience design principles and guidelines – in compliance with the design systems and branding
- Providing constructive feedback to other Product Designers to ensure the team is delivering high-quality, data-driven experience designs and visual designs
- Partnering with UX researchers and other product leaders to test and optimize the end-to-end digital experience, for the purpose of maintaining cohesion across the broader digital ecosystem and solving cross-application design challenges
- Assessing and optimizing the performance of new existing products and services by conducting/participating in usability testing and interpreting analytics data
- Presenting work to product stakeholder and leadership teams
- Partnering with the development and design system teams to ensure design solution is implemented correctly and consistently
- Creating user journey maps, workflows, personas, day-in-the-life scenarios, and use case summaries to help deepen the organizational understanding of our users
- Facilitating design-centered workshops with cross-functional stakeholders based on opportunities identified through research
Your background
- Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience
- 7+ years of professional experience in product design
- Driven by user-centered and design thinking methodologies
- Experience building and launching features/products that encompass an end-to-end experience across a variety of platforms
- Demonstrated ability designing intuitive and meaningful mobile apps
- Hands-on experience with Figma, and prototyping tools
- Clear and articulate written and verbal communication and strong interpersonal skills
- Case studies that tell the story of your approach and design process to solve complex problems driven by data
- Ability to work independently and collaboratively
- Preferred: Prior experience using Salesforce
Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability.
Blink UX Cambridge, Massachusetts, USA Office
288 Norfolk St, Cambridge, MA, United States, 02139
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
