Product Assistant - (Located in Boston, MA)

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/

The Product Assistant is part of the National Geographic Learning team. They report to and provide support to the Senior Director of Publishing for English Language Teaching (ELT) as well as providing administrative support functions and some low-level editorial tasks for the publishing team.

About National Geographic Learning

At National Geographic Learning, part of Cengage, our goals are to bring the world to the classroom and the classroom to life. Our learning programs prominently feature the compelling content of National Geographic and TED Talks to inspire students to develop the skills they need to achieve success in life and work. We teach English and the world!

Essential Duties/Responsibilities:

• Provides general administrative support that includes inputting/retrieving data into systems, formatting documents and PowerPoint slide decks, author travel planning, processing invoices/purchase orders and payments to authors/reviewers/etc., maintaining database records, etc.
• Uses and masters internal systems such as Salesforce, PowerBI, Snowflake, and Catalyst
• Completes research tasks such as reviewing competitive websites, products, and market data, and crafting reports from that research
• Assists the team in coordinating market research efforts such as reviews, focus groups, webinars, etc.
• Assists with editorial projects, such as proofreading draft covers, confirming corrections, and cross-references.
• Updates and handles access to the Editorial Hub site
• Assists editors and team members in coordinating communication with authors, internal and external customers, and team members in remote and home offices.
• Arranges schedule and logistics for customer/author meetings, including ensuring technology is ready and preparing documents for the meetings.
• Takes initiative and follows tasks through to conclusion autonomously.

Skills/Knowledge/Experience:

Basic (Required)

• B.S. or B.A. degree or equivalent experience
• Strong organizational and social skills
• Excellent written and verbal communications skills
• Attention to detail
• Flexibility
• Strong proficiency skills in MS Word, Excel, and PowerPoint.

Preferred

• ESL/ELT teaching experience preferred.
• Some textbook publishing experience preferred.

Cengage Group Canada is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects our country and our customers. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Compensation

At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.

The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.  Sales roles often incorporate a significant incentive compensation program beyond this base pay range.

$19.50 - $31.50 USD