At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools. With this insight, organizations can investigate smarter, stop threats faster, and keep operations running.
Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive. If this sounds like a place you’d like to spend the next chapter of your career, we’d love to hear from you.
Position Summary
The Procurement Operations Manager is responsible for supporting the procurement of goods and services that enable internal business operations across the organization. This role partners with internal stakeholders to source products and services, manage vendor relationships, negotiate commercial terms, and help ensure timely delivery while balancing cost, quality, and business needs.
The ideal candidate has experience purchasing technology-related products, software, professional services, and operational resources and enjoys collaborating across teams to deliver efficient procurement solutions.
Key Responsibilities
Procurement & Sourcing
- Manage sourcing and purchasing activities for internal business functions.
- Partner with the RFx (RFI, RFP, RFQ) team to support supplier evaluations and commercial negotiations.
- Execute sourcing activities that align with business requirements, budgets, and procurement guidelines.
- Identify opportunities to improve value, reduce costs, and support operational efficiency.
- Assist with spend analysis and provide recommendations for purchasing efficiencies.
- Partner closely with Accounting and Legal to coordinate contract renewals and ensure Accounting is aware of multi-year agreements.
Supplier & Contract Management
- Build and maintain effective vendor relationships.
- Negotiate pricing, contract renewals, service agreements, and standard commercial terms.
- Monitor supplier performance and escalate issues when appropriate.
- Maintain procurement documentation and contract records.
- Set up vendors and issue purchase orders within NetSuite.
- Partner with Accounting to ensure purchases are coded to the appropriate departments.
Procurement Operations
- Follow established procurement policies, approval workflows, and financial controls.
- Partner with Legal, Security, Privacy, Finance, and business stakeholders throughout vendor onboarding.
- Identify opportunities to improve procurement processes and operational efficiency.
- Track procurement metrics and prepare routine spend reporting.
Required Qualifications
Education
- Bachelor's degree in Supply Chain, Business Administration, Finance, Operations, Engineering, or a related field preferred.
Experience
- 3–5 years of procurement, sourcing, purchasing, or vendor management experience.
- Experience supporting corporate functions within a technology, SaaS, software, or similar environment preferred.
- Experience purchasing software, technology services, professional services, and indirect spend categories.
Technical Knowledge
- Experience using procurement or ERP systems (NetSuite or similar).
- Working knowledge of contract structures, software licensing, procurement processes, and vendor lifecycle management.
- Proficiency with Excel and basic spend analysis.
Core Competencies
- Procurement and vendor management
- Negotiation and problem solving
- Relationship management
- Financial and business acumen
- Organization and attention to detail
- Communication and collaboration
- Analytical thinking
- Ability to manage multiple priorities in a fast-paced environment
The salary range for this role is $95,000 - $110,000 + bonus + benefits
ABOUT EXTRAHOP
ExtraHop is reinventing Network Detection and Response (NDR) to offer enterprises unparalleled visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics, providing a single, comprehensive solution. By decrypting and analyzing complete packet-level data at wire speed and leveraging cloud-scale machine learning, ExtraHop empowers Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across their entire hybrid infrastructure, including data center, cloud, and SASE environments.
This comprehensive approach and market innovation have earned ExtraHop unique recognition as the only NDR vendor acknowledged as a leader by all major analyst firms, including the 2025 Gartner® Magic Quadrant for Network Detection and Response™, the 2025 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2025 Gigamon® Radar Report for Network Detection and Response. Since 2007, ExtraHop has consistently helped organizations worldwide extract in-depth network telemetry and contextual insights, affirming its commitment to protecting and empowering the connected enterprise.
OUR VALUES
Our culture is rooted in our five Values. These set the expectations for how we work individually and collectively as a team.
Lead with Purpose: We are driven to deliver results that create a positive impact for our customers, partners, and colleagues.
Act with Integrity: We operate with transparency, authenticity, and always in the best interest of the company.
Find a Way: We are resourceful, tackle hard problems with a sense of urgency and ownership, and do what it takes to get the job done.
Innovate: We listen to customers, partners, and the market, and respectfully push boundaries and challenge the status quo.
Share Success: We run together, we win together. We value diverse perspectives, hold space for all voices, and achieve the best results as a team.
BENEFITS
Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits:
- Health, Dental, and Vision Benefits
- Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
- Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
- FSA and Dependent Care Accounts + EAP, where applicable
- Educational Reimbursement
- 401k with Employer Match or Pension where applicable
- Pet Insurance (US Only)
- Parental Leave (US Only)
- Hybrid and Remote Work Model
Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today!
To learn more, visit our website or follow us on LinkedIn.
Create a Job Alert
Interested in building your career at ExtraHop? Get future opportunities sent straight to your email.
Similar Jobs
.png){kind=avatar}
What you need to know about the Boston Tech Scene
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
