Principal Technical Program Manager

Xometry is seeking a Principal Technical Program Manager. As the first individual-contributor hire in our nascent TPM organization, the Principal Technical Program Manager will set the bar for program excellence across Product & Technology. You will architect, run, and continuously improve the operational frameworks that keep our highest-value initiatives on track — from roadmap definition and cross-team execution to release management and post-launch optimization. Partnering closely with Engineering, Product, Design, and Business Operations, you will both deliver complex programs and shape what it means to be a TPM at the company.

• Design and institutionalize lightweight but rigorous operating rhythms (intake, planning, risk management, status reporting, post-mortems) that scale with the business.
• Drive end-to-end execution of strategic, multi-team programs—clarifying scope, aligning stakeholders, forecasting resources, and unblocking delivery.
• Own the release management lifecycle for critical services and consumer-facing features, ensuring traceable hand-offs from development through production rollout.
• Establish objective program success metrics tied to customer and commercial outcomes; leverage data to surface insights and iterate on process.
• Serve as a senior thought partner to the Director of Technology Operations, codifying TPM best practices, mentoring future hires, and evolving the career ladder for the function.
• Act as a trusted communications hub, producing crisp executive readouts and facilitating decision-making forums that keep leadership focused on the right trade-offs.
• Champion continuous improvement by synthesizing lessons learned into updated playbooks, tooling, and training.

• 10+ years of progressive experience in technical program or release management, with at least three years leading cross-functional software initiatives of material business impact.
• Proven ability to create and scale operational processes in high-growth or transformation environments; start-up or “first-TPM-in” experience strongly preferred.
• Deep understanding of modern SDLC practices (Agile, CI/CD, DevOps) and how to tailor them for speed, quality, and compliance.
• Exceptional stakeholder-management and influence skills—from engineers and product managers to C-level executives.
• Demonstrated mastery of program tooling (e.g., Jira, lambda functions in Google Sheets) and data-driven decision-making.
• Adept at balancing strategic thinking with hands-on execution; comfortable rolling up sleeves to remove blockers.
• Clear, concise communicator with a track record of producing executive-ready artifacts and leading high-stakes discussions.
• Must be a US Citizen or GC holder.

#LI-Hybrid