Principal Technical Architect

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Platform Architecture & Design

• Define end-to-end SaaS platform architectures leveraging cloud-native patterns (e.g., microservices, APIs, multi-tenancy).
• Design systems to be highly available, scalable, and resilient across global deployments.
• Guide the selection and integration of core platform services (e.g., identity, observability, logging, messaging, API gateways).

Security & Compliance

• Lead the design of secure architectures aligned with industry standards (e.g., SOC 2, ISO 27001, GDPR, HIPAA).
• Collaborate with InfoSec to implement authentication (e.g., OAuth2, SAML), encryption (TLS, data at rest), role-based access control (RBAC), and audit logging.
• Advocate for DevSecOps practices across CI/CD pipelines.

Performance & Reliability

• Architect systems for optimal performance (low latency, high throughput), with observability (metrics, logging, tracing) baked in.
• Define performance benchmarking and testing strategies.
• Support high availability and disaster recovery design, including RTO/RPO targets.

Client Engagement & Advisory

• Serve as a trusted technical advisor to enterprise customers during pre-sales and post-sales engagements.
• Translate complex technical requirements into clear solutions and roadmaps.
• Present architectural approaches and value propositions to both technical and executive stakeholders.

Cross-functional Collaboration

• Partner with Sales, Customer Success, Professional Services, and Product teams to align architecture with customer and business needs.
• Provide technical input into product roadmaps and customer onboarding strategies.
• Mentor implementation teams and participate in governance reviews and architectural decision boards.

• 10+ years of experience in software architecture, with at least 5 years focused on SaaS or cloud-native platforms.
• Strong understanding of multi-tenant SaaS models, microservices, containerization and cloud platforms.
• Proven experience with security best practices and regulatory compliance in cloud environments.
• Deep knowledge of API-first design, integration patterns, and data management strategies.
• Familiarity with performance tuning, observability tools, and incident response.
• Hands-on experience with CI/CD, IaC (Terraform, CloudFormation), and modern DevOps practices.
• Exceptional communication and presentation skills with the ability to influence both technical and non-technical stakeholders.
• Extensive hands-on experience with the Atlassian product suite (Jira, Confluence, Bitbucket, etc.), including cloud and on-premise deployments

Preferred Experience

• Experience with customer-facing roles in enterprise SaaS environments or consulting.
• Background in high-scale SaaS systems supporting millions of users or high-transaction environments.
• Certifications in cloud architecture (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert).
• Current Atlassian certifications (e.g., Atlassian Certified Expert, Jira/Confluence Administrator, Solution Architect)

Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .