Lead enterprise digital strategy and transformation engagements, assessing customer experiences, operating models, capabilities, and technology ecosystems. Develop digital roadmaps, prioritized recommendations, business cases, and AI-enabled use cases. Advise C-suite stakeholders, facilitate executive workshops, define customer-centric omnichannel strategies, and align multidisciplinary teams across experience design, product, data, technology, and marketing.
Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building.
We are seeking an accomplished Principal Strategist, Digital Strategy (Contract) to lead strategic engagements and help enterprise clients define and execute transformative digital experiences.
The ideal candidate will combine business strategy, customer experience, digital transformation, technology understanding, and strong executive advisory skills. This role will partner closely with senior client stakeholders to identify business opportunities, define digital strategies and roadmaps, and translate complex business challenges into actionable transformation initiatives.
The Principal Strategist will serve as a trusted advisor to clients while collaborating with multidisciplinary teams across Strategy, Experience Design, Product, Data & Analytics, Technology, and Digital Marketing.
Information Security Responsibilities
- Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
- Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
- Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
- Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information
Key Responsibilities
- Lead the development of comprehensive digital strategies and transformation roadmaps aligned with client business objectives.
- Assess clients' current digital capabilities, customer experiences, operating models, and technology ecosystems.
- Identify opportunities to improve customer engagement, operational effectiveness, and business performance through digital transformation.
- Translate business objectives and customer needs into actionable strategic initiatives.
- Develop prioritized recommendations, investment roadmaps, and implementation strategies.
- Define future-state digital experiences and capabilities across channels and customer touchpoints.
- Evaluate emerging technologies and market trends to identify opportunities for innovation and competitive differentiation.
- Serve as a trusted strategic advisor to senior client stakeholders and executive leadership.
- Facilitate executive workshops, discovery sessions, stakeholder interviews, and strategy discussions.
- Effectively communicate complex strategic recommendations to both business and technology audiences.
- Build compelling executive-level presentations, business cases, and strategic narratives.
- Influence senior stakeholders and drive alignment across diverse business functions.
- Establish strong, trusted relationships with client executives and key decision-makers.
- Develop customer-centric strategies based on customer insights, business objectives, and market opportunities.
- Partner with research and experience teams to understand customer behaviors, needs, pain points, and expectations.
- Define customer journey improvement opportunities across digital and physical touchpoints.
- Support customer journey mapping, experience strategy, personalization, and omnichannel initiatives.
- Identify opportunities to improve customer acquisition, engagement, retention, and loyalty.
- Identify opportunities to leverage data, analytics, AI, and Generative AI to improve customer experiences and business outcomes.
- Help clients define practical AI-enabled transformation opportunities and strategic use cases.
- Partner with Data, AI, and Technology teams to ensure strategic recommendations are technically achievable and commercially viable.
- Evaluate emerging digital trends and their potential impact on client organizations.
- Support the development of AI-enabled customer experience and operating-model strategies.
Preferred Qualifications
- 10+ years of experience in Digital Strategy, Management Consulting, Digital Transformation, Customer Experience Strategy, Product Strategy, or a related discipline.
- Demonstrated experience leading complex digital strategy and transformation engagements for enterprise organizations.
- Strong experience working directly with C-suite and senior executive stakeholders.
- Proven ability to translate complex business challenges into actionable digital strategies and roadmaps.
- Strong understanding of customer experience, digital platforms, data, technology, and digital marketing ecosystems.
- Experience facilitating executive workshops and strategic planning sessions.
- Strong analytical and structured problem-solving capabilities.
- Excellent storytelling, presentation, and executive communication skills.
- Demonstrated ability to lead multidisciplinary teams and influence stakeholders without direct authority.
- Bachelor's degree in Business, Strategy, Marketing, Technology, or a related field; MBA or advanced degree preferred.
We invite you to stay connected with us by subscribing to our monthly job openings alert here.
Bounteous is proud to be an equal opportunity employer. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous is willing to sponsor eligible candidates for employment visas.
#BI-Remote
#LI-Remote
Bounteous Boston, Massachusetts, USA Office
Bounteous Boston Collaboration Center Office
10 High St, Suite 705, Boston, Massachusetts, United States, 02110 1605
Similar Jobs at Bounteous
Artificial Intelligence • Information Technology • Professional Services • Software • Analytics • Generative AI • Big Data Analytics
Deliver and configure Adobe Workfront solutions for enterprise clients: administer environments, build dashboards/reports/forms/workflows, implement automations and integrations, ensure data governance and security compliance, optimize instances, and provide client-facing enablement and documentation to support billable engagements.
Top Skills:
Adobe WorkfrontRest ApisWorkfront Fusion
Artificial Intelligence • Information Technology • Professional Services • Software • Analytics • Generative AI • Big Data Analytics
Leads marketing technology platform architecture and consulting, with primary expertise in Adobe Workfront and Workfront Fusion. Designs scalable implementations, automated workflows, integrations, and data schemas; supports sales, estimates, workshops, demos, and client presentations. Oversees delivery teams and client programs, advises customers and Adobe partners, develops packaged offerings, drives platform adoption, and provides thought leadership across marketing technology and digital experience platforms.
Top Skills:
Adobe Experience PlatformAdobe Journey OptimizerAdobe Mix ModelerAdobe TargetAdobe WorkfrontAdobe Workfront FusionCcpaCustomer Journey AnalyticsGdprReal-Time Customer Data Platform
Artificial Intelligence • Information Technology • Professional Services • Software • Analytics • Generative AI • Big Data Analytics
Leads client data strategy engagements that activate marketing use cases through measurement, modeling, data ecosystems, and martech/adtech solutions. Assesses data maturity, defines KPIs and roadmaps, coordinates cross-functional delivery, oversees data strategy teams, and communicates results to drive client investment and account expansion. Also develops practice capabilities, supports pitches and SOWs, advances team expertise, and promotes data privacy and security compliance.
Top Skills:
AdobeAdobe AnalyticsAWSAzureGoogle AnalyticsPower BISalesforceSnowflakeSQLTableau
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
