Principal Software Architect

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Remote-US Only.

Key Responsibilities:

• Serve as lead architect and technical authority across multiple product lines, including legacy systems and modern warehouse/logistics solutions.
• Own and evolve system architecture for scalability, maintainability, and performance.
• Lead post-failure diagnostics and remote debugging using core dumps, crash analysis, and breadcrumb tracing.
• Design and maintain build systems (Makefiles, ClearCase, CI/CD pipelines).
• Act as release and configuration manager, ensuring traceable and reproducible builds.
• Engage directly with customers to understand pain points and deliver impactful fixes.
• Mentor developers and guide cross-functional teams on technical strategy and execution.
• Collaborate with product management to align technical direction with business goals.
• Maintain and extend systems written in C/C++, Java, JavaScript, PRO*C, and Oracle PL/SQL.
• Use Unix command-line tools, shell scripting, and SSH for remote diagnostics and automation.
• Perform basic Oracle DBA tasks (e.g., start/stop DBs, import/export data, manage disk space).

Must-Have Qualifications:

• 15+ years of experience in software development, architecture, and debugging.
• Strong proficiency in C/C++ and Unix/Linux command-line tools and APIs.
• Experience with Oracle (basic DBA tasks, data import/export, instance management).
• Ability to debug complex systems post-failure without direct access to live environments.
• Familiarity with Java or C# (object-oriented programming and enterprise systems).
• Strong problem-solving skills and ability to work independently.
• Excellent communication skills and ability to mentor and lead technical teams.
• Willingness and ability to learn unfamiliar technologies quickly.

Nice-to-Have Qualifications:

• Experience with ClearCase/SVN or similar SCM tools.
• Familiarity with Windows internals (processes, threads, services, ACLs, registry).
• Knowledge of POSIX standards and cross-platform compatibility challenges.
• Experience with MKS Toolkit, Cygwin, WSL, or similar UNIX-to-Windows compatibility layers.
• Understanding of MKS NuTCRACKER Platform and UNIX API emulation on Windows.
• Experience with JavaScript, PRO*C, and Oracle PL/SQL.
• Prior work in logistics, manufacturing, or warehouse management systems.
• Exposure to DevOps practices and CI/CD tooling.

Additional Details
PTC carefully considers a wide range of compensation factors, which may include the background and experience of all applicants, which can cause your compensation to vary. PTC anticipates the salary range for this position to be between $120,000-160,000 US.  The actual pay may be lower or higher depending on your skills, qualifications, experience, and location. Additionally, this role might be eligible for discretionary bonuses. Also, every PTC employee also has the opportunity to become a PTC shareholder, both through its stock grant programs or its employee share purchase program which allows employees to purchase PTC stock at a discount. We offer all kinds of ways to experience well-being, confidence, and satisfaction. Depending on your location, you will have the opportunity to participate in PTC’s benefit plans, including medical, dental and vision insurance, Paid Time Off and Sick Leave Policies, Tuition Reimbursement, 401K, flexible spending accounts, life insurance and disability coverage.  Note: PTC benefits programs are subject to eligibility requirements. 

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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