Principal Sales Operations Analyst

We anticipate the application window for this opening will close on - 31 Jul 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeThis is an exciting new role within Surgical Robotics to support the U.S. commercial sales teams. This is a new market, new team and new product and are looking for a talented and experienced sales support partner to help us grow, efficiently! This role will proactively collaborate with marketing, sales, sales enablement teams and functions to provide rockstar support and problem solving, while also designing and implementing sales programs that enhance the efficiency of the sales teams.

You Will Be Responsible for:

1) Sales Process Optimization & Technology Business Ownership - this role will partner with US and Global teams to solve operational pain points, lead process improvement, leverage data and develop technology solutions. 

• Develop a deep understanding of the sales process and drive continuous improvement. Identify process bottlenecks, implement best practices, and leverage technology to streamline workflows. 

• Oversee the creation of tools, systems, and associated training that equip sales teams with the knowledge and skills needed for success.  

• Act as the US business owner of the CRM (Salesforce.com) platform: listen to users and understand pain points, gather business requirements, provide recommendations, liaise with IT, test and communicate enhancements 

• Offer insights into technology and process improvements that will strengthen sales effectiveness. 

    
2) Sales Performance and Pipeline Analytics - Collaborate with sales leaders to ensure pipeline predictability and AOP achievement

• Facilitate US pipeline reviews and help ensure 100% accuracy in sales pipeline

• Sales Compensation & Incentive Programs: 

• Represent and report U.S. pipeline and forecast to larger Robotics business, as needed  

• Leverage existing dashboards to monitor and assess commercial KPIs 

• Build new SFDC reports and dashboards, as needed  

• Analyze sales data to identify trends and provide actionable insights to senior leadership.  

    

3)  Sales Operations and Support: 
      Territory Design & Strategy: Support the development and implementation of sales territories for a fast growing sales team 

• Support the development of sales compensation plans that are aligned with business objectives, motivating the sales team to achieve performance targets. 

• Regularly review and refine incentive programs to ensure they drive the right behaviors and outcomes. 

• Work with finance and commission teams to ensure accurate and timely payouts 

• Develop strong partnerships and operate as point of contact for US Sales

Must Have:

• High School Diploma or equivalent with 8+ years of relevant experience in sales enablement or sales support or equivalent experience

• Or Associate's Degree with 6+ years experience

• Or Bachelors Degree with 4+ years experience

• Proven ability to optimize sales workflows and leverage CRM and other commercial tools to improve efficiency and effectiveness.

• Prior experience as a SFDC subject matter expert

Nice to Have:

• Prior experience supporting a sales team (Sales Operations) within healthcare or medical device company

• Outstanding communication and collaboration skills

• Ability to influence without authority, often with senior leadership

• Strong ability to use data and analytics to make informed decisions, track performance, and identify opportunities for improvement.

• Experience working with analytics teams to develop insights that drive action.

• Ideally SFDC Admin certified or prior experience as a business product owner - ultimately an expert in sales team use of SFDC and what is possible.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation
 

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

Salary ranges for U.S (excl. PR) locations (USD):$116,000.00 - $174,000.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

 

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

 

Regular employees are those who are not temporary, such as interns.  Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

 

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.