Principal Product Manager, Airborne Software (Chicago, IL, US)

Principal Product Manager, Airborne Software
ROLE DESCRIPTION SUMMARY
As a Principal Product Manager of Airborne Software, you will help lead the definition, architectural vision, and implementation of Intelsat's core software platform for inflight connectivity and entertainment - the "iOS" of our technology stack.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

• Maintain business ownership over the platform enablement software that delivers inflight connectivity and other services to Commercial Aviation customers.
• Act within an Agile framework to own key elements of market-driven, outcome-based product roadmap that aligns with Intelsat's strategic vision.
• Collaborate closely with in internal stakeholders to define requirements, provide subject matter expertise, and shape both end-user capabilities and technical design.
• Lead Intelsat's engagement with external stakeholders, especially in your capacity as a subject matter expert and roadmap owner for key products and value streams.

COMPETENCIES

• Excellent verbal and written communication skills with the ability to engage, influence, and inspire internal and external stakeholders, up through executive leadership.
• Demonstrated experience with end-to-end product roadmap ownership and delivery.
• An intuitive grasp of customer needs in relevant verticals (airlines, telecom, mobile applications, web, etc.)
• Ability to consistently support hypotheses and recommendations with data, especially from end-users and end-user stakeholders.
• Demonstrated ability or experience with defining requirements in structured frameworks
• Ability to own cross-functional initiatives from conception to execution, leading stakeholder groups and Agile teams.

QUALIFICATIONS & EXPERIENCE

• Four-year college degree in business, economics, or a related field.
• 5+ years Product Management or related experience, 8+ years experience building and/or managing platform software architecture (core operating systems, enablement architecture, etc.)
• Ability to design systems that can scale efficiently to handle increasing loads and ensure high availability. This involves understanding load balancing, distributed systems, and redundancy strategies.
• Experience in ensuring that the platform can integrate smoothly with various applications and external systems. This requires familiarity with APIs, middleware, and other integration technologies.
• Skills in optimizing the performance of the platform to ensure fast and efficient operation. This includes monitoring system performance, identifying bottlenecks, and implementing improvements.
• Exposure (academic or experiential) to software development / product management tactics such as Behavior Driven Development, Test Driven Development and Product Needs Analysis.
• This role is subject to ITAR/EAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee). (remove if not applicable)

OTHER KEY REQUIREMENTS / COMMENTS

• Graduate degree in engineering or a related field.
• Experience or exposure to airline industry, especially Inflight Connectivity and Entertainment (IFEC) adjacencies.
• Experience within eCommerce, front- and back-end applications, telecommunications, or software development with a focus on the end customer.
• Formal training or certifications in Lean Product Management and/or Agile practices, such as SAFe for Teams or Leading SAFe.

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
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