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Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation.
An overview of this role
We’re looking for a Principal Engineer with deep expertise in Site Reliability, Backend, or Platform Engineering to lead high-impact platform initiatives for our multi-tenant SaaS infrastructure. This role blends technical vision, architectural leadership, and organizational influence—shaping how GitLab’s infrastructure scales to meet both business demands and customer expectations.
You’ll own the technical roadmap across key areas of Production Engineering—spanning Observability, Network Edge, Disaster Recovery, and Runway—while partnering closely with our Database Operations and Cells teams.
You’ll also play a key role in mentoring senior engineers, helping to elevate technical excellence and maturity across the organization.
What you’ll do
- Drive platform modernization by assessing current systems and leading strategic improvements to support future scale.
- Partner closely with platform and infrastructure teams to ensure architectural decisions align with long-term business objectives.
- Collaborate with engineering leadership, Engineering Managers, and product teams to align production engineering efforts with overall platform strategy.
- Work cross-functionally to anticipate and address evolving infrastructure needs, with particular focus on initiatives like Cells.
- Shape how GitLab meets the infrastructure needs of other teams by uncovering patterns, addressing gaps, and identifying opportunities to enhance support.
- Drive and shape roadmap discussions across SRE, observability, operations, and capacity planning to align technical direction with business priorities.
- Lead architectural strategy to elevate resiliency, scalability, and performance across GitLab’s multi-tenant SaaS platform.
- Look for opportunities to align technical solutions with our counterparts on Dedicated (the single-tenant SaaS platform)
- Mentor senior engineers and work with EMs to ensure platform teams are equipped and aligned to support high-priority initiatives.
What you’ll bring
- Strong background in backend, site reliability or platform engineering.
- Proven experience designing, building, and scaling production infrastructure and platform services.
- Strategic mindset with a strong ability to connect technical decisions to business outcomes.
- Demonstrated success leading cross-functional initiatives that enhanced system-level performance and reliability.
- Skilled at driving alignment across engineering roadmaps involving multiple infrastructure teams.
- Proficient in modern programming languages such as Go or Ruby.
- Strong foundation in observability, infrastructure operations, and ensuring production readiness
- Collaborative spirit and proven ability to mentor and influence engineers and leaders alike.
How GitLab will support you
- Benefits to support your health, finances, and well-being
- All remote, asynchronous work environment
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and development budget
- Parental leave
- Home office support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
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