Principal Data Scientist, Product

Who we are:

Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us.

Why this role is important to Field Nation:

The Principal Product Data Scientist role will be embedded in the product organization with an initial focus on improving quality in the marketplace. This will include optimizing in-product reputation signals, developing a quality supply coverage framework, enhancing a network quality dashboard and conducting analysis that supports improved decision making.  As the only data scientist, you will have the opportunity to shape the future of Product Data Science at Field Nation. This role reports to the Chief Product Officer.

What you'll get to do:

• Operationalize + own the Marketplace Supply Coverage Framework to identify quality supply gaps, recommend solutions and measure the impact of coverage initiatives.
• Monitor + optimizeProvider Quality Reputation Signals to ensure the metrics are fair, accurate, and improve buyer outcomes when utilized.
• Enhance the Network Quality Dashboard to track key metrics, balance clarity with depth, and generate actionable insights into the root causes of quality issues.
• Utilize data to influence the product roadmap and drive a measurable reduction in negative buyer outcomes.
• Conduct ad hoc analysis to identify opportunities and quantify the impact of initiatives across the Product organization.
• Establish a data-driven product development culture by defining, tracking, and operationalizing feature, product, and company-level metrics.
• Develop an experimentation program that enables measuring the success of new features through A/B testing.

You might be a good fit if you have:

• Experience:  8+ years in a Data Science or Product Analytics role, marketplace experience as well as experience building data solutions in product experiences strongly preferred.
• Analytical Skills: You have the skills to turn raw complex data into insights.
• Technical Skills: Advanced SQL skills and intermediate skills in a scripting language (R or Python).
• Ownership: Proactively takes ownership over success of initiatives from ideation to delivery to achieve the desired impact.
• Balancing trade offs: You choose the right level of complexity to most effectively solve the problem given constraints.
• Customer obsession: You understand the customer and how your insights or data solutions will improve their experience.
• Clear Communicator: Able to translate complex data insights into simple, actionable narratives for both technical and non-technical stakeholders.
• Cross-Functional Partnership: Able to effectively work with cross-functional stakeholders to understand the problems to solve and serve as a thought partner, providing recommendations for data driven approaches.
• Prioritization: Effectively prioritizes work based on product priorities and communicates any required trade offs to stakeholders.
• Experimentation: Proficient in designing and analyzing A/B tests, with consideration for marketplace dynamics and strategies for handling smaller sample sizes.

Why we think you'll love it here:

• Unlimited paid time off
• Annual vacation bonus - yes, we’ll pay you a bonus to take paid time off!
• Individualized growth + development plans
• Strong values around work/life balance
• Community involvement opportunities
• Competitive benefits: medical, dental, vision, paid parental leave + 401K
• Exposure to cutting-edge technologies to solve meaningful problems

Come as you are:

At Field Nation, we believe work is about more than checking the right boxes.  If you don’t meet 100% of the requirements for this role, but still feel you’d be a good fit, we want to hear from you!  We review all applications and may even have another open position where you are the perfect fit.

Field Nation offers a flexible, highly collaborative, hybrid work environment.   We are looking for people to join our high performance culture in the states of WA, OR, AZ, UT, CO, TX, NE, KS, MN, WI, IL, IN, MI, OH, KY, VA, NC, SC, GA, FL + CA.

Employment is contingent on passing a pre-employment background check. Your written consent will be obtained prior to a background check being performed.