Pricing, Promotions & Revenue - Director

At PwC, our people in customer consulting specialise in providing consulting services focused on customer-related strategies and initiatives. These individuals analyse client needs, develop customer-centric solutions, and offer guidance and support to help clients enhance their customer experience and drive business growth. Those in customer sales and services at PwC will specialise in providing consulting services focused on customer sales and service strategies. You will analyse customer engagement processes, develop sales and service strategies, and offer guidance and support to help clients enhance their sales effectiveness, improve customer satisfaction, and drive revenue growth.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC's reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Lead in line with our values and brand.
• Develop new ideas, solutions, and structures; drive thought leadership.
• Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
• Balance long-term, short-term, detail-oriented, and big picture thinking.
• Make strategic choices and drive change by addressing system-level enablers.
• Promote technological advances, creating an environment where people and technology thrive together.
• Identify gaps in the market and convert opportunities to success for the Firm.
• Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.

Job Requirements and Preferences
Basic Qualifications
Minimum Degree Required (BQ)
Bachelor's Degree
Minimum Year(s) of Experience (BQ)
8 year(s)
Preferred Qualifications
Preferred Knowledge/Skills
- Demonstrates industry and consulting expertise and success across the latest sales, marketing, service trends and inter-dependencies with other functions.
- Demonstrates expertise of and a proven record of success leading complex projects related to and managing sales, marketing and service that include the following:
- Efforts to identify and address client needs: communicating value propositions; managing resource requirements; preparing and coordinating complex written and verbal materials; managing project workflows and budgets;
- Management of large-scale projects that involve thinking critically about the business model and processes, and articulating a vision for the future of the business through thought leadership;
- Technologies and how they impact overall commercial excellence and service excellence strategy;
- Impact of commercial excellence and service excellence initiatives on people/change, technology architectures, product innovation, pricing and sales and marketing.
- Proven extensive record of successful interactions with senior leadership in client organizations, in the customer space, including:
- Collaborating with leadership to drive revenue into an existing client base;
- Driving teams to deliver commercial excellence and service excellence;
- Partnering with technology and other functions to deliver full life-cycle projects;
- Developing and executing complex modeling and financial analyses, along with statistical and computer modeling techniques;
- Prior consulting experience in a large firm.
- Demonstrates proven expert-level leadership abilities resulting in the building and sustaining of extensive client relationships ideally in the $2-4 million range annually, which includes the following:
- Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management;
- Leveraging industry knowledge and analytical skills, especially as it relates to project management and project facilitation;
- Leading and/or facilitating teams and develop client proposals, leveraging extensive business development and relationship management know-how;
- Identifying and addressing client needs: developing and sustaining deep client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; preparing and presenting complex written and verbal materials; and defining resource requirements, project workflow, budgets, billing and collection;
- Leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation;
- Leveraging business transformation skills with a track record of successful change enablement with quantifiable results;
- Utilizing analytical skills with the ability to translate complex problems into simple and actionable tasks;
- Using networking, negotiation and persuasion skills to identify and sell potential new service opportunities.
Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
The salary range for this position is: $155,000 - $410,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance